Stock & Supply Specialist - Flexible Hours & Global Growth

Henkel; Hemel Hempstead; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Hybrid work model

Global growth opportunities

Health and wellbeing programs

Gender-neutral parental leave

Employee Share Plan

Performance bonus

Pension & Life Assurance

27 days annual leave + 8 bank holidays

Celebration vouchers

Job summary

Henkel in Hemel Hempstead is seeking a Stock & Supply Specialist to orchestrate stock management and ensure product availability across SBU. You'll collaborate with CSX, Planning, MMD and GBS+ to balance customer needs and supply constraints.

The role emphasizes data accuracy, proactive follow-ups, and delivering a positive customer experience while supporting cost efficiency and continuous improvement.

Qualifications

• Customer-focused attitude and excellent communication.
• Experience in customer service, supply chain or logistics.
• Understanding of supply chain processes, stock management and allocation.
• Strong problem solving and influencing skills.
• Good organisation and time management.
• MS Office proficiency.
• SAP knowledge desirable.

Responsibilities

• Accountable for complex stock and supply management activities with no direct customer interaction.
• Balance customer needs with supply chain capabilities and prioritise orders.
• Manage material lifecycle in collaboration with CSX, Planning, MMD and GBS+.
• Support ad-hoc requests such as batch prolongation or mature stock.
• Analyse customer feedback to understand segments and needs.
• Provide accurate stock information to CSX and customer solutions for a superior experience.
• Enter data into the CRM after each customer interaction and schedule follow-ups.
• Collaborate with internal functions to meet customer expectations and delivery commitments.

Skills

Customer focus

Communication skills

Time management

MS Office

Tools

SAP

Job description

Henkel in Hemel Hempstead is seeking a Stock & Supply Specialist to orchestrate stock management and ensure product availability across SBU. You'll collaborate with CSX, Planning, MMD and GBS+ to balance customer needs and supply constraints.

The role emphasizes data accuracy, proactive follow-ups, and delivering a positive customer experience while supporting cost efficiency and continuous improvement.