Stock Operations Associate - Celine - Bicester

CELINE; Bicester; On-site; GBP 22,000 - 32,000; Full time

Job summary

CELINE, founded in 1945, is a luxury fashion and couture house in the LVMH group. CELINE Bicester seeks a Stock Controller to manage stock, support ecommerce, and ensure efficient back-of-house operations.

You will handle stock transfers, replenishment, and quality control while maintaining strong client service standards. Ideal candidates have at least 2 years in fashion/luxury sales, ecommerce experience, and a proactive, team-oriented mindset with excellent English.

Qualifications

• At least 2 years of professional sales experience in fashion or luxury.
• Experience in e-commerce.
• Team player with a passion for fashion.
• Ability to prioritise and multitask.
• Proactive approach to tackling issues and implementing solutions.
• Committed to achieving and exceeding targets while focusing on client needs and experience.
• Excellent personal presentation as a CELINE brand ambassador.
• Understanding of retail KPIs.
• Fluent English is essential; other languages are a plus.

Responsibilities

• Record stock transfers accurately and resolve missing or unaccounted items.
• Box, label, and store products correctly; maintain display stock to reduce damage.
• Transfer stock between stores as needed.
• Complete processes thoroughly with organized paperwork.
• Receive deliveries and verify stock against invoices; check for damage.
• Maintain stock replenishment for shop floor availability.
• Conduct weekly stock counts and bi-annual stock takes; report summaries to line manager and finance coordinator.
• Resolve stock discrepancies by tracing missing products and checking stock movements.
• Handle pick and pack for ecommerce orders.
• Process returns from ecommerce sales.
• Ship samples to Portugal for product shoots.
• Upload sample images for ecommerce.
• Manage client service emails.

Skills

Team player

Time management

Multitasking

Problem solving

Customer service

English fluent

Brand ambassador

Tools

E-commerce platforms

Job description

CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.

YOUR WORK ENVIRONMENT

As stock controller, and part of the operations team in CELINE Bicester, you will participate in back of house operations and you will be in charge of stock management and e-commerce.

YOUR IMPACT

• Ensure all internal stock transfers are properly recorded at the time of movement, where necessary find solutions to outstanding, missing or unaccounted items;
• Ensure all products are boxed, labelled and stored correctly in the stockroom and products on display are properly maintained to reduce stock damage;
• Transfer stock between stores when needed;
• Ensure that all processes are completed thoroughly, with relevant paperwork filed in an organised way;
• Receive all deliveries and check that the stock delivered corresponds to the invoices and no stock is damaged;
• Maintain replenishment to ensure sufficient availability of products on the shop floor at all times;
• Ensure stock loss is minimised by conducting weekly rotated inventories and bi-annual stock takes. These inventories should be sent as a 'recap' on a friday to your line manager and daily to your financial coordinator;
• Resolve stock discrepancies by searching for missing products and double checking all stock internal loans (soft and hard copies) and relevant movements of stock in and out of the business;
• Responsible for pick and pack of e-commerce sales;
• Take care of returns from e-commerce sales;
• Responsible for shipping the samples to portugal for product shoots;
• In charge of uploading samples images for e-commerce;
• Client service email.

KEY FOR SUCCESS

Experience:

• You bring at least 2 year of professional experience in sales, within the fashion or luxury industry.
• Experience in e-commerce;
• Good team player with a passion for fashion;
• Ability to prioritise and be able to multitask;
• Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions;
• A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience;
• Excellent personal presentation - a celine brand ambassador;
• Understanding of retail kpis;
• A fluent level in English is essential and additional languages are an advantage.

OUR COMMITMENT

As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.

We value diversity in all its forms — origins, identities, orientations, generations, abilities and life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodations if necessary.

If you require specific assistance during the recruitment process, please do not hesitate to let us know.

At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.