Stock Controller

Harrods; City of Westminster; On-site; GBP 26,000 - 36,000; Full time

Job summary

Harrods is seeking a Stock Controller for our Service Centre to oversee the end-to-end journey of spare parts and consumables. You will manage stock levels, verify deliveries, and lead stocktakes to prevent delays in services.

The role requires strong attention to detail and the ability to work on-site 5 days a week. Key duties include raising purchase orders, allocating parts to job cards, and training colleagues on stock processes and our software.

Qualifications

• Experience in an operations role with high attention to detail and tight deadlines.
• Proficient in SAP, Excel, Outlook, and Microsoft Office.
• Excellent communication and organisational skills.

Responsibilities

• Raising of Purchase Orders.
• Allocation of spare parts to job cards.
• Train colleagues on ordering processes and stock management software.
• Support the management team with best practice across standard operating procedures.

Skills

Attention to detail

Communication skills

Organisational skills

Time management

Tools

SAP

Excel

Outlook

Microsoft Office

Job description

As a Stock Controller in our Service Centre, you will oversee and control the end to end journey of spare parts and consumables, ensuring sufficient stock levels are kept. This will include accurate and timely verification of all deliveries, and thorough quality control, to ensure the right produce is in the right place at the right time. About the Role Within the role, you will be responsible for the ordering of all spare parts and consumables to be used within the workshop. You will maintain stock levels to ensure there are no delays to services due to timepieces awaiting parts. As a Stock Controller, you will schedule and lead stocktakes as required, coordinating all communication with Inventory and Audit teams and compliance variance reports. You will investigate and resolve all stock-related discrepancies, and ensure security procedures are followed at all times to prevent stock loss. The role includes completely weekly reviews of negatives and invalids, actioning any relevant investigations and system moves, and escalating to Team Manager as appropriate. The role will also include:

• Raising of Purchase Orders
• Allocation of spare parts to job cards
• Train colleagues on ordering processes, and stock management software as necessary.
• Support the management team with continued best practice across the Rolex delivery standard operating procedures.
• Coordinate inbound and outbound stock movements with business stakeholders.

This role is fully on site, working 5 out of the 7 days a week. Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

We are looking for experience within an operations role where you have worked with high attention to detail and tight deadlines, sometimes working with minimum supervision but still performing duties effectively. You will be proficient in SAP, Excel, Outlook, and general Microsoft Office programmes. Having a deep understanding of our customer base and their expectations is important to be able to adapt and be flexible. It is important that you have excellent communication skills, organisation skills, and attention to detail.

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.