Stock Controller

ELIE SAAB; City Of London; On-site; GBP 30,000 - 42,000; Full time

Job summary

ELIE SAAB in London seeks a Stock Room & Omnichannel Specialist to ensure smooth daily operations. You will manage inventory, support stock replenishment, and coordinate with store teams to optimize product availability across channels.

The role requires 5+ years in luxury retail, a Bachelor’s in Business Management, and fluency in English. You will work onsite, contribute to events, and uphold impeccable stock controls and service standards.

Qualifications

• At least 5 years of relevant experience in high-end retail fashion.
• Strong organizational and inventory management skills.
• Fluent in English with excellent customer service.
• Ability to work under pressure and meet deadlines.
• Proactive with good team spirit and initiative.

Responsibilities

• Provide an efficient service to all sales associates including advising on stock availability.
• Participate in the delivery of products, ensure goods match packing lists and are in good condition.
• Ensure all products are boxed, labeled, and properly stored in the stockroom.
• Keep stock zones clearly marked and tidy.
• Support auto-replenishment to ensure product availability on the shop floor.
• Perform stock transfers between stores when needed.
• Conduct rotative and full inventories counts at set deadlines.
• Follow up with shipping carriers on deliveries and receiving processes.
• Handle consignment processes for VIP clients and PR agencies with proper follow-ups.
• Open and close the boutique following related procedures.
• Assist in special projects and events (Bridal trunk shows, VIP events, etc).

Skills

Work under pressure

Retail operations

Customer service

Teamwork

English fluency

Education

Bachelor’s degree in Business Management

Job description

Job Scope:

Working closely with the store director, this role contributes to the smooth daily run of the stock room and Omnichannel operation.

Main Responsibilities:

• Provide an efficient service to all sales associates including but not limited to preparation of products, advising on stock availability.
• Participate to the delivery of products and ensure that received goods match with the quantities indicated on the packing list and ensure the good conditions of products and follow up on discrepancies if any.
• Ensure that all products are boxed, labeled, and properly stored in the stockroom.
• Ensure that all stock zones are clearly marked and tidy.
• Support the introduction and maintenance of auto-replenishment to ensure sufficient availability of products on the shop floor.
• Perform stocks transfers between stores when needed.
• Perform rotative and full inventories counts in the boutique and the storage within pre-set deadlines.
• Perform the proper follow up with the shipping carriers on all deliveries.
• Open and check the content of deliveries and perform the proper receiving process.
• Handle the process of consignment for VIP clients and PR agencies along with the proper follow ups.
• Open and close the boutique by following the related procedures.
• Assist in special projects and events (Bridal Trunk shows, VIP events and appointments, etc.)

Position Requirements:

Education:

Bachelor’s degree in Business Management

Experience:

At least 5 years of relevant experience in the high-end retail fashion industry;

Competencies:

• Ability to work under pressure and meet deadlines.
• Disciplined and flexible to change, retail operational skills.
• Customer service and results oriented.
• Integrity and trust
• Proactive with good team spirit and able to take initiatives
• Computer skills
• Fluent in English