Stock Assistant

Warner Bros. Discovery; Leavesden; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

£13.45 per hour

25 days holiday

GymPass or on-site gym

Screeners App access

Staff discounts

Friends and Family events

Free parking

Shuttle service

Studio Café

Pension & private healthcare

Job summary

Warner Bros. Studio London Tour is seeking friendly, enthusiastic individuals for Stock Associate roles. You will receive deliveries, stock and support customer experience, working as part of One Team to ensure stock is in the right place.

Contract patterns include 32–40 hours per week with weekend work. Normal hours are between 6am and 10:30pm, onsite at the Studio. Benefits include £13.45 per hour, 25 days holiday (pro-rata), GymPass or on-site gym, staff discounts and pension options.

Qualifications

• Effective, confident communication with visitors and colleagues.
• Experience in fast-paced store or warehouse environment.
• Ability to build positive relationships.
• Open to feedback and willing to act on it.
• Able to work independently and use initiative.

Responsibilities

• Receive deliveries and direct them to appropriate channels.
• Pick and prepare stock and deliver to the right area.
• Collaborate with Retail Associates to place stock correctly.
• Support stock integrity with counts and write-offs.
• Maintain clean and tidy stock rooms; minimize losses.
• Ensure health and safety procedures are followed.
• Assist customers proactively.
• Operate forklift and WAV machine at height (training provided).

Skills

Effective communication

Customer service

Fast-paced environment

Teamwork

Initiative

Tools

Forklift

WAV machine

Job description

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role…

At the Warner Bros Studio London Tour, we pride ourselves in being renowned for our world class customer service and best in class products. What we want are naturally friendly, enthusiastic and all-round positive individuals who want to be proud of their work.

Our Stock Associates understand that the customer is at the heart of everything we do. We are One Team who champion customer experience and every task and process we deliver in service of that. Our efficiency and ‘Can-do attitude’ allow us to get stock in the right place at the right time every day for our customers.

What’s in it for you?

• £13.45 per hour

• 25 days holiday (pro-rata)

• GymPass or free access to our on-site gym

• Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content

• Staff discounts on Studio Tour tickets, retail, food and beverage

• Access to Friends and Family events

• Free on-site staff car parking

• Complimentary staff shuttle bus between Watford Junction and our Studio Tour

• On-site staff Studio Café

• Option to join our pension and private healthcare schemes

Your Role Accountabilities

• Receive deliveries and direct it to the appropriate channels

• Pick and prepare stock and deliver it to the right area

• Work together with the Retail Associates to ensure we have the right stock in the right place at the right time

• Support with all Stock Integrity actions including stock counts, cycle counts and write offs. As well as maintaining clean and tidy stock rooms and ensuring losses are kept to a minimum.

• Ensure H&S procedures are being adhered to at all times

• Proactively engage with and assist customers

• Operate a Forklift and WAV Machine at height to pick stock (training provided)

Qualifications & Experience

• Effective, confident communication, engaging proactively with visitors and colleagues

• Experience working in a fast-paced environment ideally in a store or warehouse

• Builds positive relationships with those around them

• Open to and acts on feedback

• Able to work independently and use initiative to make own decisions

Working Pattern

Contracts range from 32 to 40 hours per week, and you will be required to work weekends (Saturday and Sunday).

Your normal hours of work are between 6am and 10:30pm . Occasionally working hours could run until 12am for which you will be notified in advance.

#retail

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.