Steward, The Savoy Hotel

Accor Hotels; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a Steward to join their Back of House team. In this dynamic role, you will maintain 5-star safety and hygiene standards while ensuring a clean and pleasant working environment. Your responsibilities include washing and polishing equipment, adhering to health and safety regulations, and assisting with various cleaning tasks. This position offers a competitive salary and a comprehensive benefits plan, including exclusive discounts and wellness programs. If you are enthusiastic, organized, and thrive under pressure, this opportunity is perfect for you.

Benefits

Competitive salary

31–33 days of holiday

Cashback for wellbeing/healthcare expenses

Exclusive discounts at hotels and restaurants

Free stay at The Savoy after probation

Gym access

Cycle-to-work scheme

Season ticket loan for commuting

Employee assistance program

Local discounts for F&B and retail

Qualifications

• 1-3 years’ experience in the Hospitality Industry.
• Intermediate communication skills, both written & verbal.

Responsibilities

• Upholding good housekeeping standards for a clean working environment.
• Washing and polishing all operating equipment and cooking utensils.
• Maintaining cleanliness in staff facilities including locker rooms.

Skills

Intermediate communication skills

Organizational skills

Ability to work under pressure

Positive personality

Job description

Company Description

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leader in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders, and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five-star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

Job Description

Job title: Steward

Department: Back of House, F&B

Inspired & supported by: Back of House Manager

Salary: £14.75 per hour (including service charge)

Your purpose will be:

To carry out all required duties within the Back of House department and all related areas and ensure 5-star safety and hygiene standards are maintained.

You will be accountable for:

1. Upholding good housekeeping standards to ensure a safe, clean, and pleasant working environment.
2. Complying with all Health and Safety at Work regulations, especially COSHH and Manual Handling, and ensuring attendance at all training sessions provided.
3. Ensuring standards of personal hygiene and grooming are consistently met.

Your key responsibilities & contribution will be:

1. Assisting in the preparation of operating equipment for functions, inventories, and other requirements.
2. Washing and polishing all operating equipment and cooking utensils, and examining cleanliness before distribution.
3. Emptying bins and clearing and sorting refuse for operating equipment according to hotel policy.
4. Thoroughly cleaning and disinfecting all areas related to refuse when required.
5. Washing, disinfecting, degreasing, drying, and polishing all floor surfaces, walls, kitchen equipment, and other equipment before, during, and after each meal service and when required.
6. Assisting with the cleaning of operating equipment during banquet functions or at peak periods in back-of-house areas related to the outlets.
7. Maintaining staff facilities clean including locker rooms.

Qualifications

What you will need to do in this role:

1. 1-3 years’ experience in the Hospitality Industry.
2. Intermediate communication skills, both written & verbal.
3. Able to work well under pressure in a fast-paced and changing environment.
4. Proven organizational skills, able to work independently, set and meet deadlines with quality results.
5. Enthusiastic and positive personality with the ability to build trusting relationships with others.
6. Willing to work on rotating shifts including weekends and public holidays.
7. A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Additional Information

What’s in it for you?

• Competitive salary, pension, and life assurance.
• 31–33 days of holiday (including public holidays).
• Cashback for wellbeing/healthcare expenses & Perkbox.
• Exclusive discounts:
  • Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included).
  • 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants.
  • 20% off at other Gordon Ramsay restaurants and Restaurant 1890.
• Free stay at The Savoy after probation.
• Colleague restaurant, interfaith prayer room, and wellness room.
• Laundry services for all colleagues.
• Gym access, cycle-to-work scheme, and Virgin Active membership discount.
• Season ticket loan for commuting.
• Employee assistance program.
• English classes, optician reimbursements, and local discounts for F&B and retail.