Step Up Team Leader

Whitbreadrestaurants; West Bromwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join The Queen Inn Cookhouse + Pub in West Bromwich as a Step Up Team Leader. You'll take charge of the shift while providing a friendly atmosphere for guests. The role offers training, development opportunities, and a pay rate that rewards responsibility.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

£40 voucher to spend in the restaurant upon joining

Pension and saving schemes

Discounts on shopping and travel

Qualifications

• Candidates must be over 18 years old.
• Must have customer service experience.

Responsibilities

• Welcome guests and oversee the dining experience.
• Manage shift operations and lead the team.

Skills

Customer Service

Team Leadership

Communication

Job description

Whitbread West Bromwich, England, United Kingdom

Whitbread West Bromwich, England, United Kingdom

1 week ago Be among the first 25 applicants

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We're currently recruiting in our West Bromwich Cookhouse + Pub. Working 25 hours per week, paying up to £14.01 per hour.

Step Up Team Leader – The Queen Inn Cookhouse + Pub

Come and be the friendly face of The Queen Inn Cookhouse + Pub in West Bromwich. Use your fun personality to welcome guests into our restaurant to enjoy their meal and, as a Step-Up Team Leader, take charge of the shift. We’ll reward you for more responsibility with a step up in hourly pay and development opportunities. Immediate start. Candidates must be over 18 years old.

PAY RATE:

£10.25-£14.01 per hour*

• Max. amount paid when you are fully trained and lead the shift
  
  

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts!

HOURS:

25 hours per week across 4 days – evenings and weekends included, guaranteed hours to plan your week around

LOCATION:

The Queen Inn Cookhouse + Pub

Congregation Way, West Bromwich, West Midlands, B70 7PU

Why you’ll love it here:

• Training and support:We’ve got a warm welcome and training that will make your life easier from the start and the opportunities that’ll give you a career path in our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have a meal on us: You'll receive a £40 voucher to spend in our restaurant when you join us
  
  

What you’ll do:

Join our team at The Queen Inn Cookhouse + Pub as a Step-Up Team Leader and use your passion for outstanding customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 73604-4492

Advertised: 03 Jun 2025

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitality

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