Statistician

Royalmailgroup; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Royal Mail is seeking a Statistician to enhance regulatory compliance and quality of service surveys. The role involves data quality checks, contractor management, and statistical analysis to support business objectives. Candidates should hold a degree in Statistics or Mathematics and demonstrate strong analytical capabilities, particularly in Excel.

Benefits

10% annual bonus potential

25 days annual leave plus bank holidays

Qualifications

• Degree in Statistics or Mathematics with a strong statistical focus required.
• Proven experience designing and analysing large-scale surveys and datasets.
• Advanced proficiency in Microsoft Excel; experience with VBA advantageous.

Responsibilities

• Lead monthly data quality checks and reporting for Ofcom and stakeholders.
• Manage survey contractors, resolve data issues, and ensure compliance.
• Provide insights and recommendations through statistical analysis.

Skills

Advanced Excel

Analytical Skills

Numerical Skills

Education

Degree in Statistics or Mathematics with a strong statistical focus

Tools

Visual Basic for Applications (VBA)

Job description

Job reference 325831

Statistician - MS2 - National
10% annual bonus potential with 25 days annual leave, plus bank holidays, increasing with years served

Permanent , Full time

This is a national role that supports remote working, with only occasional travel to London, Farringdon.

For a full job description, please click on the following link:Job Descriptions

Turn data into delivery excellence. At Royal Mail, our Statisticians are at the forefront of innovation in service quality and compliance.

Do you hold a degree in Statistics or Mathematics with Statistics, along with advanced Excel skills? If so, we would love to hear from you. We are looking for a Statistician to join the Regulatory Interface team.

About the role
Reporting to the Head of Regulatory Interface, you’ll collaborate with a team of statisticians to manage and enhance Royal Mail’s independent Quality of Service (QoS) surveys, while ensuring compliance with regulatory QoS and Mail Integrity standards.

You will also:
• Lead monthly data quality checks and reporting for Ofcom and internal stakeholders.
• Ensure compliance with regulatory and European standards.
• Manage survey contractors and resolve data issues.
• Explore new technologies (e.g., tracking devices) to enhance measurement accuracy.
• Automate data validation and analysis processes.
• Provide insights and recommendations through deep-dive statistical analysis.
• Support audit risk assessments and propose contractor solutions.

About you:
To truly excel in this role, you will possess, and be able to evidence, the skills and experience listed:
• A degree in Statistics or Mathematics with a strong statistical focus.
• Proven experience designing and analysing large-scale surveys and complex datasets.
• Advanced proficiency in Microsoft Excel; experience with Visual Basic for Applications (VBA) is a strong advantage.
• Exceptional analytical and numerical skills, with the ability to communicate insights clearly and engage effectively with stakeholders at all levels.
• Familiarity with Royal Mail’s operational processes or regulatory environment is desirable.

Next Steps

The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: Sunday 6th July. Please note, this advert may close early if the appropriate number of applications has been reached.

Job Enquiries: Andrew Hooper, [e-mail]

Recruitment Enquiries: Fred Findlay, [e-mail]

For guidance on writing a great CV and how to prepare and conduct yourself at interview there are two online courses available on SuccessFactors called ‘CV Guidance’ and ‘Interview Skills’.

As part of the online application process you will be asked to confirm that you meet the minimum eligibility criteria. Before completing your application, you should read the criteria below in order to check that it is appropriate for you to apply. You will also need to seek approval from your line manager and may need additional HR approval in place before progressing.

Details of the internal application eligibility criteria can be foundhere

Terms of appointment are detailed within the advert and voluntary transfer terms will apply (unless stated otherwise).