Stations Environmental Operative

TfW Business Daily Group; Swansea; On-site; GBP 18,000 - 21,000; Part time

Job summary

TfW Business Daily Group is hiring a Station Environmental Operative to join our Customer Operations Team in Swansea. You will ensure stations and interchanges remain clean and welcoming, while delivering friendly service to customers with queries.

Responsibilities include cleaning duties, minor maintenance, assisting customers, and adhering to health and safety regulations. Flexibility for shifts, including weekends and bank holidays, is essential. Welsh language skills are beneficial.

Qualifications

• Previous cleaning experience is desirable.
• Knowledge of COSHH is desirable.
• UK Driving Licence required for mobile positions.
• Welsh language skills would be a great addition to your application.

Responsibilities

• Keep stations and bus interchanges clean and tidy at all times, carrying out cleaning duties including sweeping/mopping floors, cleaning toilets, removing litter and emptying bins.
• Performing minor maintenance tasks around the station and bus interchange when required including fixing/replacing damaged equipment, painting and general gardening duties.
• Helping customers with queries and providing excellent customer service.
• Adhering to health & safety responsibilities and regulations.
• Working effectively as part of a team and independently.

Skills

Excellent organisational skills

Customer Focused

Teamwork

Customer service

Manual tasks

COSHH knowledge

UK Driving Licence

Job description

Please note: We have both part time and full time positions available

The Role

We are currently recruiting for Station Environmental Operative (SEO) to join our Customer Operations Team.

As a Stations Environmental Operative, you will be responsible for providing a clean welcoming environment for all of our customers at our stations and Bus Interchanges, as well as delivering excellent customer service helping our customers with any queries.

Role responsibilities

• Keeping our stations / bus Interchange clean and tidy at all times, carrying out cleaning duties including sweeping/mopping floors, cleaning toilets, removing litter and emptying bins
• Performing minor maintenance tasks around the station and bus interchange when required including fixing/replacing damaged equipment, painting and general gardening duties
• Helping our customers with any queries and providing excellent customer service
• Adhering to health & safety responsibilities and regulations
• Working effectively as part of a team and independently

Who we're looking for

• Excellent organisational skills
• Customer Focused
• Ability to work alone and as part of a team
• Ability to provide excellent customer service to our customers
• Ability to perform manual tasks
• Previous cleaning experience - knowledge of COSHH is desirable
• UK Driving License (required for mobile positions)

As atransport operating company, we are there forour customers whenever they need to travel – so flexibility to work shifts, including weekends and bank holidays, is essential.

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels.\