Station Cleaning & Customer Service Pro

Transport for Wales; Cardiff; On-site; GBP 14,000 - 19,000; Full time

Job summary

Transport for Wales is recruiting a Station Environmental Operative to keep our stations and bus interchanges clean and welcoming while delivering excellent customer service. The role involves light maintenance tasks, helping customers, and following health and safety rules.

Welcoming attitudes and a flexible approach to shifts, including weekends, are essential. Experience in cleaning and COSHH knowledge are desirable.

Qualifications

• Excellent organisational skills.
• Customer-focused with strong service orientation.
• Ability to work alone and in a team.
• Manual tasks capability.
• UK Driving Licence is required for mobile positions.
• Welsh language skills desirable.
• Cleaning experience and COSHH knowledge desirable.

Responsibilities

• Keep stations and bus interchanges clean and tidy at all times, including sweeping, mopping, toilets, litter removal and bin emptying.
• Perform minor maintenance tasks around stations and interchanges, including equipment repair/replacement, painting and gardening.
• Assist customers with queries and provide excellent service.
• Adhere to health and safety responsibilities and regulations.
• Work effectively as part of a team and independently.

Skills

Customer-focused

Attention to detail

Teamwork

Independent working

Manual tasks

Cleaning experience

Tools

COSHH knowledge

Job description

Transport for Wales is recruiting a Station Environmental Operative to keep our stations and bus interchanges clean and welcoming while delivering excellent customer service. The role involves light maintenance tasks, helping customers, and following health and safety rules.

Welcoming attitudes and a flexible approach to shifts, including weekends, are essential. Experience in cleaning and COSHH knowledge are desirable.