Starbucks Supervisor

The Explorer Group; Livingston; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Growth opportunities

Free drinks on shift

Discounted food & drinks

Supportive team environment

Employee Assistance Programme

Partner Recognition Programmes

Job summary

Burton & Speke, a Starbucks franchise, is seeking a Supervisor to lead store operations in Livingston, Scotland. You will supervise beverage and food preparation, coach the team, handle cash and inventory, and ensure exceptional customer service in a welcoming environment.

You will foster a positive, inclusive culture, uphold brand standards, and drive results while promoting growth and development within the team.

Qualifications

• Passion for people and product and exceptional customer service.
• Natural leader with strong communication and interpersonal skills.
• Detail-oriented with a strong work ethic and results focus.
• Flexible and able to multitask in a busy environment.
• Enthusiastic, positive attitude and willingness to coach others.
• Commitment to transparency, dignity, and respect in the workplace.

Responsibilities

• Supervise and coach beverage and food preparation.
• Manage store operations including cash handling and inventory.
• Uphold Starbucks standards and deliver a welcoming customer experience.
• Coach and motivate team members for development and performance.
• Foster a positive, inclusive store culture built on trust and respect.

Skills

Leadership

Communication

Customer service

Attention to detail

Team coaching

Positive attitude

Transparency & respect

Job description

About Us:

We're Burton & Speke, a locally owned and operated Starbucks franchise. We share the passion of Starbucks for crafting delicious coffee and creating a warm, welcoming atmosphere for everyone in our community. We're looking for a driven Supervisor to join our team.

Why Choose Burton & Speke, Your Locally Owned Starbucks:

• £14.25 per hour.
• Growth and development opportunities, fostering a culture ofcontinuous learning and innovation.
• Free drinks on shift
• Discounted food and drinks when you’re not working .
• Fun and supportive team environment built ontransparency, dignity, and respect.
• Access to an Employee Assistance Programme.
• Partner Recognition Programmes

The Role:

As a Starbucks Supervisor at Burton & Speke, you'll lead our store, ensuring smooth operations and upholding the high standards of quality and service that Starbucks is known for. You'll be the heart of the store, fostering a positive and inclusive environment for both customers and your team.

What You'll Do:

• Become an Expert:Supervise and coach on Starbucks' beverage and food preparation,sharing your knowledge and expertisewith the team.
• Lead the Store:Manage operations like cash handling, inventory, and maintaining a clean environment,holding yourself and your team accountable for results.
• Champion Customer Experience: Resolve issues promptly, create awelcoming and memorable experience for everyone by upholding Starbucks standards.
• Empower Your Team:Coach and motivate team members to reach their full potential, providingconstructive feedback and ongoing coachingto support their development.
• Build a Strong Culture:Foster a positive and inclusive environment built ontransparency, dignity, and respect, whereeveryone feels valued and empowered to contribute.

About You:

• You have a passion forpeople and product, and are excited to share your enthusiasm for exceptional customer service and delicious coffee.
• You're a natural leader with strong communication and interpersonal skills.
• You're detail-oriented with a strong work ethic and acommitment to achieving results.
• You're flexible and can handle multiple tasks simultaneously.
• You're enthusiastic and have a positive attitude.
• You believe in supporting people to succeed and areconfident in providingfeedback and coaching to help them grow.
• You valuetransparency, dignity, and respectand are committed to fostering a welcoming and inclusive environment.