Starbucks Shift Supervisor

Euro Garages; Pocklington; On-site; GBP 38,022,000 - 42,430,000; Full time

Benefits offered by this job

EG Cares Benefits & Rewards Platform

30% Starbucks discount on food, drinks

Quarterly Bonus Incentive

Free beverage on every shift

24/7 Virtual GP & Wellbeing Service

Employee Assistance Programme

Career progression opportunities

Access to online learning library

Compassionate leave

Life Assurance

Guaranteed contracted hours

Job summary

Euro Garages in Pocklington is seeking a Shift Supervisor to lead daily store operations, supervise staff, and deliver outstanding customer service. You’ll work alongside the Store Manager, ensuring products are fresh, orders are fulfilled, and standards are maintained throughout the shift.

With flexible shifts and a strong focus on team leadership, you’ll supervise opening/closing duties, train colleagues, and drive a culture of safety and quality while promoting the EG Cares Benefits & Rewards

Qualifications

• Experience leading a team in a fast-paced environment.
• Strong customer service and communication skills.
• Ability to motivate and train staff; focus on Delivering great service.

Responsibilities

• Lead and inspire the team by supervising daily operations and delegating tasks.
• Create exceptional customer experiences with a welcoming atmosphere and service excellence.
• Support store operations with stock control, ordering, banking and admin duties.
• Champion food safety, health and safety, and store cleanliness.
• Maintain an inviting, well-presented store environment.
• Lead by example and cover shifts when needed, ensuring smooth operations.
• Prepare coffee, food and beverages to brand standards with consistency.

Skills

Supervisory experience

Customer service

Team leadership

Hospitality experience

Job description

Select how often (in days) to receive an alert:

Flexible: Shifts designed to work around your availability, with a minimum of 8 hours per week

Location: Pocklington, YO42 1AD

Hourly Rate: £13.55

Perks: EG Cares Benefits & Rewards Platform – savings across retail, food, home, electronics and more. 30% Starbucks discount on food, drinks, and merchandise & Quarterly Bonus Incentive

Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace

Looking for your next Leadership opportunity? – Become a Starbucks Shift Supervisor

Do you thrive in a fast-paced environment and enjoy leading by example? In this role, you’ll help ensure our products are fresh, tasty, and readily available while delivering outstanding customer service. Working alongside the Store Manager, you’ll prepare beverages, maintain excellent store standards, and support colleagues to keep operations running smoothly. You’ll also take ownership of shifts in the Store Manager’s absence, making decisions and motivating the team to deliver great results every day.

Why Join Us?

• Free beverage on every shift
• 24/7 Virtual GP & Wellbeing Service
• Employee Assistance Programme
• Recognition rewards and work anniversary awards
• Career progression opportunities and access to one of the world’s largest online learning libraries
• Compassionate leave when it matters most
• Life Assurance
• Guaranteed contracted hours

A typical day as a Shift Supervisor:

• Lead and inspire the team by supervising daily operations, delegating tasks, and motivating colleagues to deliver great results while supporting their training and development.
• Create exceptional customer experiences by building a welcoming atmosphere, delivering outstanding service, and helping customers discover products they’ll love.
• Support smooth store operations by assisting the Store Manager with stock control, ordering, banking, and administration while maintaining accurate records.
• Champion quality and safety by taking an active role in food preparation, ensuring high standards of food safety, health and safety, and cleanliness are maintained throughout the store.
• Keep the store looking its best by creating an inviting, vibrant, and well-presented environment where customers and colleagues enjoy spending time.
• Lead by example every day by setting high standards, supporting the team during busy periods, and stepping in to keep operations running smoothly when needed.
• Craft great products with confidence by preparing coffee, food, and beverages to brand standards, delivering quality and consistency with every order.

What we’re looking for:

• Previous supervisory experience is preferred, but not essential.
• Experience in hospitality, retail, or a customer-focused environment.
• A passion for delivering excellent customer service and creating great experiences.
• Confidence to lead, motivate, and support a team in a fast-paced environment.
• A proactive attitude with the ability to make decisions and take ownership.
• Strong communication and organisational skills.

  Shift Information

  Flexible working options available. Shifts may include early mornings, evenings, weekends, and busy travel periods. Full-time average shift 8 hours.