Starbucks Barista, Malmaison

Mhdv; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff Room Rates

Friends and Family Rate 50% off

30–35% dining discount

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral scheme up to £1,500

Uniform provided

Wellness & Campaign Days calendar

Stream pay access

Complimentary stays on anniversaries

Sponsorship of The Brain Charity

Employee Assistance Programme

Job summary

Malmaison & Hotel Du Vin in Manchester is seeking a passionate hospitality assistant to deliver outstanding service in our stylish coffee bar and brasserie environment. You will support the Manager to inspire a team and drive sales while upholding the highest standards of coffee, food and guest care.

Join us to benefit from staff room rates, dining discounts, apprenticeships and wellness initiatives as part of our generous reward package.

Qualifications

• Experience delivering high‑quality customer service in a hospitality setting.
• Ability to support a Manager and motivate a team to excel.
• Understanding what makes great customer service exceptional.

Responsibilities

• Deliver fantastic service and products meeting brand standards.
• Support the Team Manager to motivate the team and drive sales.
• Help manage day‑to‑day operations to uphold service excellence.

Skills

Customer service

Team leadership

Hospitality

Food & beverage service

Job description

• You're passionate about fresh food, proper coffee and great customer service in a coffee bar setting
• You want to support your Manager to inspire and drive a team to really excel and deliver fantastic sales and a key profit stream within our business.

Your role is to deliver fantastic service and products, which meet and exceed both Starbucks and Malmaison expectations. You will be able to deliver the highest standards in the industry by providing great coffee, great food and great service every time with the passion that we pride ourselves on. Your efforts go on working with the Team Manager to motivate the team, manage your business and understanding and delivering what it is that makes good customer service great.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison & Hotel du Vin with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral scheme that pay up to £1,500,just for getting your friends jobs! (*Terms & Conditions apply)
• A quality uniform where required
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Stream giving instant access to your pay as it's earned. Stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.