Stakeholder Engagement Officer

The Health and Care Professions Council; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

30 days holiday + bank holidays

8% employer pension

training and membership support

Employee Assistance Programme

Employee lifestyle benefits

Job summary

The Health and Care Professions Council is seeking a Stakeholder Engagement Officer to manage external relationships, oversee in-person and online events, and support the public and patient engagement programme. You will work as part of a growing Communications, Engagement and Public Affairs team.

This role requires strong teamwork, excellent people skills, and the ability to manage multiple projects simultaneously.

Qualifications

• Proven ability to manage relationships with internal and external stakeholders.
• Experience setting up in-person and online events (webinars/workshops).
• Strong written and verbal communication skills across audiences.

Responsibilities

• Maintain HCPC's public and patient engagement work and feed feedback into the organisation.
• Identify opportunities to raise HCPC's profile through stakeholder engagement, events and thought leadership.
• Administer and oversee in-person events for the wider team.
• Set up and manage online webinars, workshops and a stakeholder forum.
• Represent HCPC at external meetings, acting as an ambassador for the organisation.
• Assist in stakeholder management following the engagement plan.

Skills

Stakeholder management

Event coordination

Public engagement

Communication

Negotiation

Interpersonal skills

Job description

As our Stakeholder Engagement Officer, you'll play a key role in managing and maintaining our external relationships, overseeing our in-person and online events, and supporting our public and patient engagement programme.

This role requires teamwork, excellent people skills, and the organisational skills to work on a series of projects at the same time.

The role sits within the wider Communications, Engagement and Public Affairs team, which is a growing and dynamic part of the organisation, involved almost every part of the HCPC's work. It also comes at an exciting time, with a new Corporate Strategy to be delivered, and some major projects on the horizon.

At the HCPC, we are more than a regulatory body, we're a supportive and inclusive community, making a difference through enabling health and care professionals to provide safe, high-quality care.

If you're a passionate and driven individual who wants to make a difference, then we'd love to hear from you.

Your responsibilities will include

• Maintaining the HCPC's public and patient engagement work, and ensuring feedback is collected and fed into the wider organisation
• Identifying opportunities to raise the HCPC's profile through proactive engagement with stakeholders, events, and thought leadership initiatives
• Administering and overseeing in-person events for the wider team
• Setting up and managing our online webinars, workshops and a stakeholder forum
• Representing the HCPC at external meetings and events, acting as a credible ambassador for the organisation
• Assisting in stakeholder management, following the approach laid out in the stakeholder engagement plan

Person Specification

• Effectively managed relationships with internal and external stakeholders
• Managed multiple competing projects, including managing departmental workload
• Set up and run events for an organisation, online and in-person (usually via MS Teams, but knowledge of other platforms also useful)
• Acted as a credible ambassador for an organisation or individual
• Proven influencing and negotiation skills
• Strong written and verbal communication skills
• Excellent interpersonal skills, a high level of tact, diplomacy and political awareness
• Excellent organisational skills, and an ability to learn new systems and processes and carry them out effectively (such as OneDrive, our external monitoring services, and our engagement interaction log)
• Understand the health and care sector and its regulatory environment (desirable)

Further information about this role is detailed in the Job Description and Person Specification (linked to the advert on our website).

Rewards and Benefits

• 30 days holiday + bank holidays
• 8% employer pension
• training and membership support
• Employee Assistance Programme
• Employee lifestyle benefits

Advert Closing Date

Monday 14th September (all vacancies close at 1pm)

Interview Date

Tuesday 29th September (onsite - London SE11 4BU)

Candidates are required to attend an onsite in-person competency‑based interview and an assessment that will be given to you, once you arrive onsite.

Important Information

• Candidates must have the right to work in the UK.
• We conduct original document checks, as part of pre‑employment screening.
• Candidates require a Disclosure and Barring Service (DBS) criminal record check.
• We are unable to provide feedback at application stage.

HCPC's vision is to be recognised as an actively anti‑discriminatory organisation that upholds and promotes best practice in equality, diversity and inclusion and an active ally for change. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the HCPC. Please refer to HCPCs Behavioural Standards Framework.

About the Department - Communications, Engagement and Public Affairs

The Communications, Engagement and Public Affairs department strengthens relationships with the people and organisations that matter most to our work. The team manages our corporate communication channels and delivers communications across the website, email, social media and intranet. It leads stakeholder engagement, media and PR, and internal communications and staff engagement activity.

By providing trusted information, fostering engagement and supporting meaningful dialogue, the department helps promote the organisation's role in protecting the public.