Staff Software Engineer

Bazaarvoice; Belfast City District; Presencial; GBP 100 000 - 140 000; Tempo integral

Resumo da oferta

Bazaarvoice is seeking a Staff Software Engineer to join the Manage Content team. You will design, develop, deliver, and own a range of solutions that extend Bazaarvoice’s client experience portfolio, ensuring reviews and questions are handled efficiently to improve brand loyalty and customer satisfaction.

You will own architectural decisions, drive cloud patterns, lead with a client-first mindset, mentor engineers, and help advance agentic AI initiatives while collaborating with product

Qualificações

• Proven experience as a Staff/Principal Engineer delivering complex software systems.
• Strong cloud architecture and microservices design expertise.
• Ability to lead across teams and own product outcomes.
• Experience with agentic AI concepts is a plus.
• Excellent communication with clients and stakeholders.

Responsabilidades

• Design, develop, deliver and own a range of solutions for Bazaarvoice's client experience portfolio.
• Own architectural decisions across one or more products, from design through delivery.
• Lead debugging, performance tuning, and observability initiatives.
• Mentor engineers and collaborate with product PMs and designers.

Conhecimentos

Cloud architecture

System design

Leadership

Client collaboration

Observability

Security best practices

AI/Agentic AI awareness

Mentorship

Ferramentas

Java

React

Node.js

TypeScript

Express

AWS

Terraform

EKS

Docker

GitHub Actions

Datadog

Logz.io

PagerDuty

CloudWatch

Sentry

FullStory

Descrição da oferta de emprego

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve: Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise: closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK!

Manage Content Team

The Manage Content team owns the solutions for client and shopper communication, managing the connection between brands and retailers, and ensuring reviews and questions can be responded to and answered quickly and thoroughly to improve brand loyalty through great customer service.

As a Staff Engineer seeking to join this team, you will be responsible for helping design, develop, deliver and own a range of solutions to help extend Bazaarvoice’s Client experience portfolio.

Staff Software Engineer Expectations

At Bazaarvoice, Staff Engineers go beyond technical excellence. They are client-impact-focused leaders who take full ownership of the product and the outcomes it delivers.

Technical Expectations

• - Cloud & Architecture: Deep expertise in cloud architectural patterns — microservices, serverless, streaming, CI/CD, data management, security, and observability. Own architectural decisions across one or more products, from design through delivery.

• - Code & Operational Excellence: Champion clean, secure, and high-performing code. Lead troubleshooting with deep insight into runtime health, logging, and platform observability.

• - Execution & Innovation: Proactively drive continuous improvement, evangelise best practices, and turn technical ideas into production-ready execution.

• - Agentic AI Leadership: Stay at the forefront of agentic AI, design and advocate for AI-driven workflows that augment engineering productivity and unlock new product capabilities, while ensuring responsible adoption across the team.

Leadership and product ownership expectations

• - Client & Stakeholder Partnership: Engage with clients, PMs, designers, and leadership to discover, break down, and solve problems. Communicate technical concepts clearly across all audiences.

• - Team Leadership & Mentorship: Coach and mentor engineers technically and professionally. Drive team refinement, share knowledge broadly, and act as a cultural multiplier.

• - Strategic Execution: Balance hands‑on technical contributions with strategic guidance. Collaborate across portfolios to deliver high-value software aligned with long‑term business goals.

Tech Stack

At Bazaarvoice, we value strong engineering fundamentals over narrow technical specialisation. Curiosity and adaptability matter more than familiarity with any specific tool. However for context, here's the Managed Content team's current tech stack:

Backend/API: Java,

Frontend/BFFE: React, Node js, TypeScript, Express

Platform, CI/CD: AWS, Terraform, EKS, Docker, GitHub Actions

Observability and support tooling:Datadog, Logz.io, PagerDuty, CloudWatch, Sentry, FullStory

Why is this the right opportunity for you?

• - You take ownership of the product: you do not believe that the Product’s evolution should only be owned by a Product Manager and/or a Designer.

• - You are proactive and attack problems as you see them

• - You like to come up with a solution when you present a problem

• - You solve engineering challenges not only for yourself, you look for repeatable patterns and implement solutions which impact your peers

• - While you love independence, you care about working in a passionate team

• - Whenever you start a new piece of work, you ask yourself “What is the client trying to achieve?”

• - You measure success based on the impact you have both on the client and your peers

• - You care about your personal growth, and your peers’ personal growth

This might not be the right opportunity for you if…

• - You believe that your only responsibility is Engineering

• - You believe that knowing what the product should do is only for Product Managers

• - Love your craft, but believe that there is no space for Agentic AI in software engineering

• - You believe that product requirements are set in stone and should not be challenged

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & IntegrityBuilds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices.Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our EMEA Life Page to meet our regional teams and see what life is like in our local offices.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Please note: The successful candidate will be required to undergo a basic AccessNI check prior to starting.