Staff Canteen Supervisor

Aramark Ltd; York and North Yorkshire; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Free meals

Parking

Blue Light Discount Card on probation

Employee Assistance Programme

In-house Mental Health Champions

Employee Benefits app

Company pension contributions

Generous holiday entitlement (optionto

Apprenticeship schemes

Job summary

Aramark UK is recruiting a Staff Canteen Supervisor working at HMP Millsike, York. The role focuses on daily shift supervision, staff development, and delivering excellent customer service.

You will train staff, assist the Manager with supervisory duties, handle stock control, rotas, and shift patterns, and be responsible for operational management and financial performance of the unit. A full-time 35-hour week from 07:30 to 15:30 with pay £14.25/hour is offered.

Qualifications

• Experience in hospitality/food service environments is desirable.
• Strong communication and interpersonal skills are essential.
• Ability to train new starters and coach team members.

Responsibilities

• Oversee the day-to-day running of the shift and motivate the team to deliver excellent customer service.
• Train staff and support the Manager with supervisory duties and tasks.
• Assist with stock control, ordering, staff rotas, and shift patterns; participate in rostering and training.
• Take overall ownership of operational management and the financial performance of the unit.
• Ensure cleaning schedules are followed and high hygiene standards are maintained.
• Operate the till, handle cash, and explore upselling opportunities while serving drinks and food.
• Greet customers, explain menu items enthusiastically, and train new starters.
• Manage cash, give change, and balance cash at the end of shifts.

Skills

Customer service

Staff supervision

Cash handling

Stock control

Training staff

Shift planning

Job description

To be eligible for this role, due to the sector requirements: you must have lived in the UK for the past 5 years and have a legal right to work and must be able to pass full security vetting and DBS checks.

Aramark UK are currently recruiting a Staff Canteen Supervisor (family friendly hours) to join our team working at HMP Millsike, York, YO41 1FZ.

You will be responsible for the day-to-day running of the shift, ensuring the team is motivated and provides excellent customer service. You will be training staff, assisting the Manager with managerial tasks alongside all other supervisory duties such as stocktaking.

• Ensure the team is motivated and provides a service focused environment.
• Assist the Manager with stock control and ordering, staff rotas, and shift patterns, alongside training and coaching your team.
• Have overall ownership and accountability of operational management and financial performance of the unit.
• Ensure cleaning schedules are in place and followed by staff in order to maintain high standards.
• Operating the till and cash handling - exploring upselling opportunities and providing excellent customer service.
• Making drinks and serving food.
• Greets customers and provides a welcoming and friendly environment.
• Demonstrates a real understanding of the menu items and can explain it to customers in an enthusiastic manner - is able to train new starters.
• Cash management, giving change, recording orders, cashing up.

Must have resided in the UK for the past 5 years and have a legal right to work. Must be able to pass full security vetting and DBS checks. Previous experience is desirable.

This is a full-time position, 35 hours per week, (Monday to Friday). Shifts are 07:30 to 15:30, leaving your evenings free - a rarity when you work within culinary/hospitality. Pay rate £14.25/hour.

• Free meals
• Parking
• Access to a Blue Light Discount Card on completion of your probation period
• Employee Assistance Programme
• In-house Mental Health Champions
• Access to our Employee Benefits app - which includes online GP access, 100's of discounts, including savings on your weekly supermarket shop and weekend treats
• Company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks
• Apprenticeship schemes, so that your learning journey can continue.

You will also be joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities - we LOVE to promote from within. We are passionate about developing our people from within; great training and development is available.