Staff Backend Engineer for AI-Driven Context Layer SaaS

Embedded Shishya; United Kingdom; Remote; GBP 103,958 - 124,750; Full time

Benefits offered by this job

Equity

Bonus (if applicable)

Job summary

Grafana Labs, the company behind the open observability cloud, is seeking a Staff-level Backend Engineer to build production services for an AI-native context layer. This remote role offers autonomy, collaboration across a global team, and the opportunity to shape foundational architecture.

You will design ingestion, storage, and retrieval APIs, enable multi-tenant SaaS, and build agent integrations while focusing on reliability and observability.

Qualifications

• Production-grade software experience with scalable backend systems.
• Hands-on experience with LLMs, GenAI, and AI-powered applications.
• Ability to operate in ambiguous environments and deliver quickly.

Responsibilities

• Build core backend services for context ingestion and retrieval.
• Define SaaS architecture for multi-tenant isolation and governance.
• Develop agent-facing APIs and integration points for AI tools.
• Collaborate across product and infrastructure for reliability.
• Instrument services with metrics, logs, traces, and dashboards.
• Contribute to architectural direction and engineering practices.

Skills

Backend engineering

AI/GenAI experience

Cloud-native

Observability tooling

Tools

AWS

GCP

Azure

Job description

Grafana Labs, the company behind the open observability cloud, is seeking a Staff-level Backend Engineer to build production services for an AI-native context layer. This remote role offers autonomy, collaboration across a global team, and the opportunity to shape foundational architecture.

You will design ingestion, storage, and retrieval APIs, enable multi-tenant SaaS, and build agent integrations while focusing on reliability and observability.