SRM Analyst – Strategic Supplier Governance

Domestic & General Group; Wimbledon; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Annual discretionary bonus

25 days annual leave

Health cash plan

Pension scheme

Life assurance

Job summary

Domestic & General Group in Wimbledon is seeking a Supplier Relationship Management Analyst to support governance, performance reporting and continuous improvement across strategic suppliers. You will work with SRM, Procurement, TPRM and business owners to ensure supplier performance and contractual commitments are visible and managed.

The role requires experience in SRM or related supplier-facing roles, with strong analytical and stakeholder-management capabilities.

Qualifications

• Experience in SRM, vendor management, or procurement.
• Experience supporting supplier performance reviews and governance forums.
• Strong analytical capability with KPI/SLA data interpretation.
• Excellent organisation and attention to detail with milestone tracking.
• Strong written and verbal communication skills.

Responsibilities

• Support SRM framework implementation across strategic, critical and key suppliers.
• Maintain supplier account plans, relationship maps, governance calendars and supplier segmentation records.
• Coordinate regular supplier governance meetings, including operational reviews, QBRs and ABRs.
• Prepare agendas, packs and minutes, and maintain clear decisions, actions, owners and due dates.
• Build relationships with supplier managers, business owners and cross-functional stakeholders.
• Develop and maintain supplier scorecards covering service, operational, commercial, risk, innovation and relationship measures.
• Collect, validate and analyse KPI, SLA and contractual performance information from suppliers and internal stakeholders.
• Monitor performance trends, recurring issues, overdue actions and service improvement plans.
• Support evidence-based review of supplier delivery against contractual obligations and business expectations.
• Maintain governance records and evidence in relevant systems and repositories.
• Identify and track supplier value, innovation, efficiency and continuous improvement opportunities.
• Maintain value and innovation pipelines with milestones and owners.
• Support joint improvement initiatives with suppliers and business stakeholders.
• Analyse supplier and governance data to identify themes and root causes.
• Support SRM input to supplier onboarding, material change, renewal and exit activities.
• Coordinate with Procurement, TPRM, Finance, Legal, Risk, Compliance, Information Security, Data Privacy and Operational Resilience.
• Escalate control gaps, unresolved actions, deteriorating performance and emerging supplier concerns.
• Produce SRM dashboards, governance reports and senior management information.
• Maintain central SRM trackers, action logs, issue logs, review schedules and document repositories.
• Support reporting on supplier performance, service issues, value delivery, governance effectiveness and overdue actions.
• Contribute to ongoing improvement of SRM processes, templates, data quality and tooling.

Skills

SRM experience

Analytical skills

Stakeholder management

MS Office

Communication

Tools

ServiceNow

Workday

Gatekeeper

Risk management systems

Job description

Domestic & General Group in Wimbledon is seeking a Supplier Relationship Management Analyst to support governance, performance reporting and continuous improvement across strategic suppliers. You will work with SRM, Procurement, TPRM and business owners to ensure supplier performance and contractual commitments are visible and managed.

The role requires experience in SRM or related supplier-facing roles, with strong analytical and stakeholder-management capabilities.