SRH Clinic Co-ordinator

Aneurin Bevan University Health Board; Newport; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading healthcare organization is seeking a dedicated administrator to support the Sexual and Reproductive Health team. The role involves managing patient communications, administrative tasks, and ensuring efficient service delivery. Ideal candidates will possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. Training will be provided for specific systems, making this an excellent opportunity for those looking to grow in a rewarding healthcare role.

Benefits

Flexible Working

Living Wage Top-Up

Qualifications

• Excellent communication and organizational skills required.
• Experience in a busy, varied role with patient contact is beneficial.

Responsibilities

• Manage day-to-day administration for Specialist services.
• Communicate with staff and patients regarding Sexual Health services.

Skills

Communication

Organizational Skills

Attention to Detail

Initiative

Tools

Myrddin

Clinical Workstation

Lillie Blithe

Job description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, and any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments needed. Please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01497 745805 option 3.

If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are shortlisted, you will be contacted via your email account used to apply, so please check your email regularly.

Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board supports flexible working.

There is a temporary top-up for Bands 2 and 3 reflecting the incorporation of the living wage of £12.60 per hour - £24,638 per annum. This will be in place until the annual pay uplift for 2025/26 is confirmed.

This vacancy may be withdrawn at any time if filled via the internal redeployment process.

Job Overview

The successful candidate will work closely with the Sexual and Reproductive Health Admin and Clinical staff to deliver timely care. You must have excellent communication and organizational skills, great attention to detail, and the ability to work under pressure, use initiative, and work as part of a team. An excellent telephone manner is vital as the post holder will have direct contact with patients, health professionals, and third-party suppliers, in line with operational practices. The post holder must embrace change and be committed to best practice.

Knowledge of Myrddin, Clinical Workstation, and Lillie Blithe is desirable but training will be provided.

This role is busy, varied, challenging, and rewarding, offering an excellent opportunity for the right candidate.

Main duties of the job

1. Work efficiently within the team and communicate with staff at all levels within the Sexual Health Directorate, including Specialist Clinic Consultants and Nurses, patients accessing Contraception and GUM services, and self-referred or GP-referred patients via telephone.
2. Responsible for day-to-day administration duties for Specialist services: Complex Contraception, Menopause, Psychosexual, Vasectomy, and Unplanned Pregnancy Service. Regular housekeeping of databases, processing self-referrals, letters, and prescriptions in line with departmental protocols.