SRE II — Cloud Analytics Reliability & Automation

Oracle; United Kingdom; On-site; GBP 90,000 - 140,000; Full time

Job summary

Oracle is seeking a hands-on Site Reliability Engineer to join the OASE UK GOV SRE team working with Oracle Analytics development to improve reliability, uptime, and performance of Oracle Analytics Cloud services.

The role involves diagnosing complex issues across distributed systems, automation, and enterprise applications, contributing to incident response, tooling, and continuous service improvement in an agile, customer-focused environment.

Qualifications

• BS or MS in Computer Science, Engineering, or equivalent practical experience.
• Experience supporting cloud infrastructure, networking, applications, services, tools, and operational processes.
• Strong understanding of networking and TCP/IP fundamentals, including DNS, HTTP/HTTPS, TLS, load balancing, and service connectivity.
• Linux/Unix system-administration experience, including troubleshooting processes, memory, CPU, filesystem, and network issues.
• Experience developing, operating, or supporting cloud services and large-scale distributed applications in production.
• Demonstrated ability to troubleshoot complex technical issues methodically, including investigation of existing applications and code.
• Experience creating and maintaining technical documentation, runbooks, knowledge articles, and operational guides.
• Experience working in agile development and operational environments.
• Strong written and verbal communication skills, including the ability to work effectively with remote global teams.
• Ability to work independently, manage competing priorities, and participate in on-call, after-hours maintenance, and weekend support as needed.

Responsibilities

• Perform SRE activities supporting Oracle Analytics customers, engineering teams, and release cycles in both pre-production and production environments.
• Participate in a follow-the-sun model providing 24x7 operational support for Oracle Analytics services.
• Respond to incidents, troubleshoot complex service issues, drive mitigation to completion, and contribute to root-cause analysis and post-incident actions.
• Read, understand, and troubleshoot existing application and service code to diagnose complex production issues, identify root causes, and support safe remediation.
• Develop deep expertise in Oracle Analytics services to prevent regressions, resolve customer issues effectively, and reduce recurring incidents.
• Build, maintain, and improve operational tooling, automation, dashboards, monitoring, run-books, and knowledge-base documentation.
• Build and maintain AI-assisted and automation tools as needed to improve SRE workflows, including incident investigation, monitoring, remediation, operational reporting, and knowledge management.
• Develop scripts and services for monitoring, telemetry collection, capacity analysis, patching, remediation, and operational reporting.
• Analyze service health, workload patterns, CPU, memory, query activity, and capacity trends to identify reliability and scaling risks.
• Execute interim patches, hot fixes, upgrades, and maintenance activities with operational excellence.
• Partner with Development, Support, Product Management, and other engineering teams to investigate and resolve service failures and outages.
• Improve CI/CD processes, deployment practices, operational readiness, and release support-ability.
• Share operational knowledge, and continuously improve team processes.
• Follow established security, compliance, change-management, and operational procedures.

Skills

SRE experience

Cloud infrastructure

Networking fundamentals

Linux administration

Incident response

Automation scripting

Communication

On-call readiness

Agile collaboration

Education

BS/MS in Computer Science or Engineering

Tools

Python

Bash

JavaScript/Node.js

Ansible

Kubernetes

Docker

Git

Jira

Confluence

Terraform

Job description

Oracle is seeking a hands-on Site Reliability Engineer to join the OASE UK GOV SRE team working with Oracle Analytics development to improve reliability, uptime, and performance of Oracle Analytics Cloud services.

The role involves diagnosing complex issues across distributed systems, automation, and enterprise applications, contributing to incident response, tooling, and continuous service improvement in an agile, customer-focused environment.