Sr. Vendor Program Manager - Media Digital Supply Chain, Prime Video

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a pioneering team at the forefront of the entertainment streaming industry! As a Sr. Vendor Program Manager, you will shape the future of digital supply chains, working with a dynamic team to innovate and enhance customer experiences. This role offers a unique opportunity to manage external media vendors, define new workflows, and collaborate with product and technology teams. If you're passionate about problem-solving and improving customer experiences in a fast-paced environment, this is the perfect opportunity for you to make a significant impact on a global scale.

Qualifications

• Professional experience in Supply Chain, Vendor Management, or Program Management.
• Effective verbal and written communication skills are essential.

Responsibilities

• Manage external supply chain media vendors and drive innovation.
• Support global cross-team coordination and project management.

Skills

Supply Chain Management

Vendor Management

Program Management

Product Management

Effective Communication

Data Analysis

Problem Solving

Tools

Excel

Access

Job description

Job ID: 2882934 | Amazon Digital UK Limited

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

We are looking for a Sr. Vendor Program Manager to manage our external supply chain media vendors; support future-proofing the digital supply chain, taking a holistic approach to Spec and publishing requirements for Prime Video with Prime Video builders, studios, delivery partners and the industry.

This individual will help us shape the future of our digital supply chain architecture, with a passion to innovate, and tackle complex problems. As a Sr. Vendor Program Manager - Media Digital Supply Chain, you will be responsible for owning programs that drive innovation and efficiency to enhance the global customer experience; driving across cross-function teams, defining and distributing new workflows, and partner with product and technology teams to define business requirements. The successful candidate should have experience with Movie and TV content digital delivery standards, formats, spec and the capacity to acquire new technology concepts quickly.

Key job responsibilities

1. Be the subject matter expert in the Media & Entertainment industry digital supply chain
2. Define program value propositions, advantages, and limitations
3. Be the liaison between various 3P media vendors and technical, business, and development teams within Prime Video to drive both proactive and reactive customer experiences solutions
4. Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi task based on severity level and strong business judgement
5. Identify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams
6. Have a passion for continuously improving the customer experience
7. Be a creative problem solver who always thinks critically about next steps

About the team
Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.

BASIC QUALIFICATIONS

1. Professional experience in Supply Chain, Vendor Management, Program Management or Product Management
2. Experience managing, analyzing, presenting, and communicating relevant results to senior management
3. Effective verbal and written communication skills

PREFERRED QUALIFICATIONS

1. Experience working with large global organizations in the digital supply chain
2. Working knowledge of the Media & Entertainment digital supply chain, including localization, QA, fulfilment, industry digital delivery standards, specifications, and delivery formats
3. Experience managing projects across cross-function teams, building sustainable processes and coordinating release schedules
4. Experience delivering programs of medium to high complexity, coordinating the development cycle
5. Capable of driving internal & external stakeholders to consensus while balancing product/technology needs with longer term relationship objectives
6. Advanced ability to draw insights from data and clearly communicate them (verbal/written) to stakeholders and executives as required
7. Advanced skills and experience with Excel and Access, including standard formulas and data visualization

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.