Sr. Quality Engineer

Rocket Lab; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Rocket Lab is seeking a Product Quality Engineer responsible for the strategic development of the quality program for European products. This role includes hands-on quality support, risk assessments, and collaboration with cross-functional teams to enhance product quality and compliance with safety standards.

Qualifications

• 10+ years experience in quality, operations, and/or engineering.
• Bachelor’s degree in Engineering or Applied Sciences.
• 3+ years leading teams or projects.

Responsibilities

• Evaluate design and operational processes for quality compliance.
• Conduct technical reviews and risk assessments.
• Manage ISO9001/AS9100 adherence audits.

Skills

Quality Assurance

Risk Assessment

Data Analysis

Lean Six Sigma

Technical Communication

Education

Bachelor’s degree in Engineering or Applied Sciences

Tools

Lean Six Sigma

PLM tools (e.g., Agile)

ERP systems (e.g., Oracle)

Job description

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

As a Product Quality Engineer, you will be responsible for strategic development of the commercial quality program along with day-to-day quality support for Viasat's European products and customers. The role will be a combination of hands-on product quality support along with the development and implementation of an effective quality program.

In this role, you will be responsible for ensuring that our products meet the highest quality and performance standards, while adhering to safety and regulatory requirements. You will play a crucial role in developing and implementing quality control processes, conducting product analysis, and collaborating with cross-functional teams to identify and resolve quality issues.

The day-to-day

• Evaluate design, manufacturing, testing, and operational processes to ensure compliance with quality standards and risk mitigation strategies.
• Conduct technical reviews, risk assessments, failure analyses, and corrective actions to ensure mission safety and performance.
• Ensuring the RCCA process provides prompt resolution and robust solutions to prevent a recurrence, focusing on mistake-proofing and process improvement
• Resolve non-conforming material issues
• Team with Supply Chain to drive supplier excellence initiatives. Perform supplier audits as required.
• Create specific results and metrics that are most relevant for the products/programs being supported to aid in determining priorities and objectives
• Manage ISO9001/AS9100 adherence audits, reviewing findings, reviewing Viasat procedures, and communicating status reports to upper management
• Champion production validation and risk mitigation tools with suppliers with tools like Production Part Approval Process (PPAP) deliverables
• Provide mentorship to program management, engineering, and operations on quality planning and execution to fulfill the overall quality mission
• Understand the most critical quality issues affecting programs/customer and regularly communicate them to business area quality leads as well as key program stakeholders

What you'll need

• 10+ years’ experience in quality, operations, and/or engineering in a development and manufacturing environment
• Bachelor’s degree in engineering, Applied Sciences, or a related field or equivalent experience
• 3+ years leading teams, program or projects
• Aviation hardware development and manufacturing experience
• Excellent knowledge of AS9100, AS9102B, 9001 QMS or maintenance
• Knowledge of theory and principles of data analysis
• Ability to interpret engineering drawings, read procedures and process guidelines, record and interpret data
• Working knowledge of Lean Six Sigma tools, Failure Modes Effects Analysis, (FMEA), 8D, 5 Why, etc.) and other failure analysis quality tools
• Must have ambition (the aim to learn and achieve personal advancement)
• Must display autonomy (ability to work independently with minimal direction)
• Demonstrate technical aptitude (ability to comprehend sophisticated technical topics and niche information)
• Ability to communicate and influence different stakeholders, both internally and externally
• Up to 40% travel (domestic and international)

What will help you on the job

• 7+ years auditing suppliers and supporting new production introduction
• Lead AS9001D auditor trained
• Detailed understanding of AS9102 and First Article Verification Process
• Understanding of IPC 610, IPC-620S, J-STD-001S, MIL-STD-883
• PLM tool knowledge, (such as Agile), as well as ERP systems, (such as Oracle)

EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.