Sr. Program Manager, TOM, Transport Operations Management (TOM)

Amazon UK Services Ltd. - A10; London; On-site; GBP 60,000 - 85,000; Full time

Job summary

A leading company in transportation logistics is seeking a Senior Program Manager in London. This role involves driving data-driven change, leading improvement projects, and collaborating with senior leadership to enhance operational performance across the organization. The successful candidate will be integral to optimizing processes and influencing key business decisions.

Qualifications

• Experience using data and metrics to determine and drive improvements.
• Experience in program or project management.
• Experience owning program strategy and communicating results to senior leadership.

Responsibilities

• Create innovative solutions using data and research.
• Drive improvements across multiple teams.
• Lead improvement projects and establish priorities.

Skills

Data analysis

Program management

Leadership

Job description

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Sr. Program Manager, TOM, Transport Operations Management (TOM), London

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Client:

Amazon UK Services Ltd. - A10

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4cd7441b045a

Job Views:

12

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities
- Create innovative solutions using data and research to address wider challenges in your organisation
- Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
- Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
- Enhance operational performance on every programme in partnership with your stakeholders

A day in the life
As Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

BASIC QUALIFICATIONS

- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management

PREFERRED QUALIFICATIONS

- Experience leading process improvements