Sr. Program Manager, Central Operations, AMZL Japan

Amazon; Sheffield; On-site; GBP 60,000 - 90,000; Full time

Job summary

Amazon is seeking a Senior Program Manager for Central Operations. In this pivotal role, you'll drive improvements across last-mile delivery processes and collaborate with various teams to enhance operational efficiency. Ideal candidates will have extensive program management experience and a master's degree, thriving in a diverse and inclusive culture.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Excited about working in a diverse group.

Responsibilities

• Define the program's mission, vision, set objectives, and analyze data.
• Oversee gaps between teams and ensure timelines are met.
• Partner with teams to solve complex problems.

Skills

Program Management

Data Analysis

Stakeholder Communication

Education

Master's degree or MBA in related field

Job description

Sr. Program Manager, Central Operations, AMZL Japan

Central Operations (CO) is a team that explores new approaches and ways of working at Amazon Logistics, delivering scalable solutions for running increasingly complex and growing last-mile delivery networks. The CO is responsible for the critical processes of last mile delivery, such as Route planning, Scheduling and Forecasting, On Road Management, and has a vision to continually transform the way we do this in a scalable manner.

We are looking for Program Manager to join our team and drive improvements to the processes and technology used within Central Operations (CO). Program Manager must be able to excel and grow in a new team with high ambiguity. In this role, you will think big, develop original ideas, and directly influence and collaborate with the Transportation team, Last Mile Tech team, Operations, and business development teams to further expand Central Operations also responsible for developing strategic approaches.

More Information (Japanese Only)
・Department: Last Mile(AMZL)
・Job:Project Management
・Location:Tokyo Office

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request for support, please visit https://www.amazon.jobs/en/disability/jp.


Key job responsibilities
• Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics
• Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
• Oversee gaps between teams, processes and systems
• Identify and mitigate risks (before they become roadblocks)
• Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership
• Work closely with operations, product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our systems
• Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals

About the team
The Last Mile Execution team, to which the Central Operations (CO) belongs, is a very unique team consisting of three teams: Planning, Analytics, and Central Operations. This is a exciting team as we have a lot of cross-functional responsibility from planning to execution, but at the same time, each team's process design and changes require careful assessment. In this role, Program Manager will have the opportunity to experience the joy of working in a team, communicating and persevering to achieve results.

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Business English

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 2+ years of driving process improvements experience
- Excited about working in a diverse group and contributing to an inclusive culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.