Sr Product Technology Consultant

Sabre; Richmond; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay and bonuses

Flexible work options

Healthcare coverage

Generous PTO and holidays

Retirement planning support

Professional development

Job summary

Sabre is seeking a Senior Product & Technology Consultant to join its global Product & Technology Consulting team. You will guide engineering teams through API onboarding and production launches, design integration architectures and lead onboarding for LGX solutions across hotel APIs in a dynamic travel ecosystem.

You will bridge technical and business teams, translating complex concepts into measurable value while collaborating with sales and support to deliver end-to-end implementations.

Qualifications

• Extensive travel-tech experience and customer-facing delivery.
• Proven API onboarding, implementation, testing and go-live support.
• Strong REST, SOAP, OAuth, XML and JSON knowledge for integrations.

Responsibilities

• Guide customer engineering teams through API onboarding, testing, implementation and production launch across REST, SOAP and OAuth architectures.
• Design practical solution architectures and workflow mappings that integrate Sabre APIs and multi-platform environments.
• Lead or support customer onboarding and adoption of LGX solutions and hotel APIs, bridging technical and functional gaps.
• Act as a subject-matter resource for hospitality connectivity including PMS, OTA, GDS, channel manager and payments.
• Partner with Sales to deliver technical discovery, architecture reviews and workshops.
• Troubleshoot complex issues by analyzing logs and payloads to accelerate root-cause resolution.
• Use generative AI and log analysis tools to streamline debugging and build playbooks.
• Coach colleagues and deliver enablement sessions to improve customer self-sufficiency.
• Share expertise across hospitality, API and integration engagements.

Skills

API onboarding

REST/SOAP/OAuth

Technical consulting

Solution architecture

Client communication

Travel up to 50%

Education

Degree in Computer Science or Software Engineering

Tools

LGX platform

PMS/OTA connectivity

Job description

Senior Product & Technology Consultant

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

We are seeking a Senior Product & Technology Consultant to join our global Product & Technology Consulting team, where innovation knows no borders. This team helps travel agencies, hospitality organizations, technology partners and customer teams design, adopt and optimize Sabre solutions. It connects complex systems, APIs and connectivity architectures to create seamless integrations and deliver measurable business value for our partners. With an inclusive culture and flexible work environment, we work together with boldness, curiosity and commitment so we can all win together.

What you’ll do

• Guide customer engineering teams through API onboarding, testing, implementation and production launch across REST, SOAP and OAuth architectures.
• Design practical solution architectures and workflow mappings that integrate Sabre APIs, hospitality connectivity solutions and multi-platform environments.
• Lead or support customer onboarding and adoption of LGX solutions and hotel APIs, helping bridge technical and functional knowledge gaps across customer and internal teams.
• Act as a subject-matter resource for hospitality connectivity, including PMS, OTA, GDS, channel manager, aggregator and payment-related integration concepts.
• Partner with Sales and Account Management to deliver technical discovery, architecture reviews, scoping workshops and customer present-backs.
• Troubleshoot complex implementation issues by analyzing payloads, service logs and system behaviors to accelerate root-cause resolution.
• Assess connectivity performance, investigate data or workflow issues and recommend architecture or process improvements that enhance reliability and customer value.
• Use generative AI and automated log analysis tools to streamline API debugging, speed up issue diagnosis and build repeatable team playbooks.
• Coach Product & Technology Consulting colleagues and deliver technical enablement sessions to improve team capabilities and customer self-sufficiency.
• Act as an internal multiplier by sharing expertise across hospitality, API, connectivity and integration engagements.

What you’ll bring

• Significant experience in travel technology, hospitality technology, software integration or a comparable customer-facing technical consulting environment.
• Proven experience supporting external customer or partner development teams through API onboarding, implementation, testing, go-live and production support.
• Strong technical expertise with REST, SOAP, OAuth, XML, JSON, API debugging, log analysis, web services and integration architecture.
• Demonstrated ability to translate complex technical concepts into business value and communicate effectively with both technical and non-technical stakeholders.
• Fluent written and spoken English skills.
• Willingness to travel up to 50% based on customer needs across EMEA time zones.

Preferred qualifications

• Deep knowledge of hotel and hospitality connectivity, including PMS, OTA, GDS, channel manager, hotel aggregator or payment gateway integrations.
• Experience with LGX or comparable hospitality connectivity and content distribution solutions.
• Experience managing complex multi-platform integration programs, including LGX-related workflows or equivalent orchestration environments.
• Background in software development, technical product coordination, solution architecture, pre-sales engineering or connectivity performance management.
• Knowledge of one or more GDS platforms and end-to-end agency workflows.
• Practical experience using generative AI, automation or analytics tools to improve troubleshooting speed, workflow quality and team productivity.
• Agile delivery experience; Scrum Master certification or equivalent is advantageous.
• A degree in Computer Science, Software Engineering or a related discipline is advantageous.
• Professional fluency in an additional EMEA language.

Benefits that support you

• Competitive pay and performance-based bonuses
• Flexible work options
• Comprehensive healthcare coverage
• Generous PTO and holidays
• Strong retirement planning support
• Family-friendly benefits
• Professional development opportunities

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at [e-mail]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Equal Employment Opportunity

Sabre is an equal employment opportunity employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW

Technical Assistance

For technical assistance with this career site, send an email to [e-mail].