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Sr. Field Enablement Specialist - Communications
View more categories View less categories Sector Marketing, Advertising and PR Role Specialist Contract Type Permanent Hours Full Time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We`re building a more open world. Join us.
What you'll do:
- Craft and Deliver Communications: Partner with the Field Enablement team, Operations, and Marketing teams to ensure timely, relevant, and engaging communications reach the sales team. This includes announcements, updates, and insights related to new product rollouts, processes, tools, and initiatives.
- Develop Clear, Impactful Content: Produce high-quality sales content using various communication formats such as written materials, podcasts, training videos, newsletters, and interactive guides. Ensure all content is articulate, concise, engaging, and aligned with business objectives.
- Facilitate Feedback and Collaboration: Gather insights and requirements from Sales and non-Sales stakeholders, maintaining an open feedback loop to optimize messaging and content governance.
- Align Communications with Sales Strategy: Ensure all messaging supports the sales cycle, enhances sales readiness, and clearly articulates business impact, especially during key campaigns such as global solution migrations.
- Manage Communication Channels: Collaborate closely with the global sales team and other functions to keep the global calendar of communications updated, prioritizing initiatives based on sales capacity and relevance.
- Support Strategic Projects: Assist in designing user-friendly guides, creating targeted messaging, and optimizing communication processes through ongoing collaboration and feedback collection.
Who you are:- Education & Experience: Bachelor's or master's degree, or several years of relevant communications, sales, or marketing experience.
- Fluent Communicator: Highly proficient in English with exceptional written and verbal communication skills.
- Multimedia Proficiency: Experience in podcasting, training video creation, or digital content development.
- Project Management Skills: Strong ability to multi-task, prioritize, and manage time effectively.
- Relationship Builder: Excellent interpersonal skills to foster collaboration and build relationships across teams.
- Analytical Mindset: Critical thinker with strong problem-solving skills and high attention to detail.
- Proactive & Enthusiastic: Results-oriented approach with the ability to work effectively in a team environment.
- Tech-Savvy: Comfortable learning and adapting to new communication tools and technologies.
- Software Knowledge: Proficient in Microsoft Office Suite, Adobe Creative Suite, HTML, and marketing automation tools.
Accommodation requestsIf you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expediareg;, Hotels.comreg;, Expediareg; Partner Solutions, Vrboreg;, trivagoreg;, Orbitzreg;, Travelocityreg;, Hotwirereg;, Wotifreg;, ebookersreg;, CheapTicketsreg;, Expedia Group Media Solutions, Expedia Local Expertreg;, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group`s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you`re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Company
Who we are
We are travelers and technologists. We work across time zones, hemispheres, cultures, and languages. We thrive on breaking things down and building them back up again until they're even better.
We know travel can be hard. But we also know it's worth it every time. And because we believe travel is a force for good, we take our roles seriously. We're here to build great products and create connections that truly bring good into the world.
Accommodations and adjustments
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.
If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form.
We're a diverse company, that feels like a community
When you join Expedia Group you become part of a global network of passionate travelers and technologists. Everyone is welcome here, and we take purposeful steps to create and nurture a diverse, open culture.
We find meaning in the work we do: together, we can broaden horizons, strengthen connections, and bridge divides.
We’re a truly global company, with offices on almost every continent. Our hybrid working policy empowers our employees to enjoy the benefits of remote working while staying connected to their colleagues.
No matter where you are – or where you dream of being – we’ve got opportunities for you to explore.
Our industry-leading benefits package enables you to create a fulfilling career while staying healthy, happy, and well.
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