Sr. Field Enablement Specialist - Communications

Expedia Group; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An innovative company is seeking a dynamic individual to shape the future of travel through effective communication strategies. This role involves crafting impactful content, collaborating with diverse teams, and managing communication channels to enhance sales readiness. The ideal candidate will possess strong project management skills, be tech-savvy, and have a passion for creating engaging multimedia content. Join a vibrant community that values collaboration and inclusivity, and take part in exciting projects that make a difference in the travel industry. This is a fantastic opportunity to grow your career in a supportive environment.

Benefits

Flexible Work Model

Generous Time-Off

Parental Leave

Career Development Resources

Exciting Travel Perks

Qualifications

• Bachelor's or master's degree, or relevant experience in communications, sales, or marketing.
• Fluent in English with strong written and verbal communication skills.
• Experience in multimedia content creation such as podcasts and training videos.

Responsibilities

• Craft and deliver engaging communications for the sales team.
• Develop impactful sales content across various formats.
• Facilitate feedback and collaboration to optimize messaging.

Skills

Communication Skills

Project Management

Analytical Thinking

Interpersonal Skills

Multimedia Proficiency

Tech Savvy

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Office Suite

Adobe Creative Suite

HTML

Marketing Automation Tools

Job description

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

What you'll do:

• Craft and Deliver Communications: Partner with the Field Enablement team, Operations, and Marketing teams to ensure timely, relevant, and engaging communications reach the sales team. This includes announcements, updates, and insights related to new product rollouts, processes, tools, and initiatives.
• Develop Clear, Impactful Content: Produce high-quality sales content using various communication formats such as written materials, podcasts, training videos, newsletters, and interactive guides. Ensure all content is articulate, concise, engaging, and aligned with business objectives.
• Facilitate Feedback and Collaboration: Gather insights and requirements from Sales and non-Sales stakeholders, maintaining an open feedback loop to optimize messaging and content governance.
• Align Communications with Sales Strategy: Ensure all messaging supports the sales cycle, enhances sales readiness, and clearly articulates business impact, especially during key campaigns such as global solution migrations.
• Manage Communication Channels: Collaborate closely with the global sales team and other functions to keep the global calendar of communications updated, prioritizing initiatives based on sales capacity and relevance.
• Support Strategic Projects: Assist in designing user-friendly guides, creating targeted messaging, and optimizing communication processes through ongoing collaboration and feedback collection.

Who you are:

• Education & Experience: Bachelor's or master's degree, or several years of relevant communications, sales, or marketing experience.
• Fluent Communicator: Highly proficient in English with exceptional written and verbal communication skills.
• Multimedia Proficiency: Experience in podcasting, training video creation, or digital content development.
• Project Management Skills: Strong ability to multi-task, prioritize, and manage time effectively.
• Relationship Builder: Excellent interpersonal skills to foster collaboration and build relationships across teams.
• Analytical Mindset: Critical thinker with strong problem-solving skills and high attention to detail.
• Proactive & Enthusiastic: Results-oriented approach with the ability to work effectively in a team environment.
• Tech-Savvy: Comfortable learning and adapting to new communication tools and technologies.
• Software Knowledge: Proficient in Microsoft Office Suite, Adobe Creative Suite, HTML, and marketing automation tools.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.