Sr. Director, Client Partner

Material; Greater London; On-site; GBP 180,000 - 240,000; Full time

Job summary

Material, based in London, seeks a Sr. Director, Client Partner to lead growth by winning new clients and deepening existing relationships across the digital, AI, and Martech landscape. You will engage senior stakeholders as a trusted advisor, shaping engagements with a strong consulting mindset and cross-functional collaboration.

You will drive UK/Europe growth, own top accounts, and lead pursuits with a focus on commercial outcomes and measurable value for clients.

Qualifications

• 12+ years of client-facing experience in digital consulting, martech, technology services, or related advisory environment.
• Full-stack digital fluency across AI/ML, cloud platforms, data infrastructure, digital experience, and marketing engagement.
• AI-forward mindset with ability to discuss disruption and strategic navigation for clients.
• Consulting experience preferred with problem-solving and shaping engagements.
• Credible with C-suite, capable of engaging CMOs, CDOs, and digital leaders with trust.
• Commercial sharpness for identifying, scoping, and closing growth opportunities.
• Strong communication skills for presentations, proposals, and executive conversations.

Responsibilities

• Drive new business across UK and Europe independently and with BD colleagues.
• Own a client portfolio as primary relationship lead and commercial owner.
• Build deep senior relationships with CMOs, CDOs, VP Marketing and transformation leaders.
• Identify and pursue expansion opportunities within accounts across AI, martech, cloud, data.
• Shape and lead pursuits from opportunity identification to close.
• Coordinate cross-functional teams to build differentiated proposals.
• Maintain pipeline discipline with forecasting and revenue accountability.
• Develop fluency across Material's portfolio connecting needs to consulting, tech, and data capabilities.

Skills

Senior leadership

Client management

Martech strategy

AI awareness

Digital transformation

Tools

CRM systems

Forecasting tools

Job description

Sr. Director, Client Partner (London)

About Us

We drive intelligent growth for ambitious businesses and leading brands.

Customer understanding is more potent and drives greater value when insights go to work directly within marketing and experience priorities. To give our clients that advantage, we put an insights-driven operating system at the core of our design, go-to-market, and digital experience solutions.

Material clients make smarter growth choices because they can see clearly how and when to take the shots that count. Together, we connect consumer intelligence with customer demand generation to build lasting, profitable relationships.

About the Role

Material+ is building its UK and European consulting practice, with London as the strategic hub. This role is the commercial engine for that growth - responsible for winning new clients and deepening existing relationships across the digital, AI, and Martech consulting landscape.

You will engage senior client stakeholders - CMOs, CDOs, heads of digital transformation - as a credible peer and trusted advisor. You understand not just Martech, but the full digital stack: AI and agentic systems, cloud architecture, data infrastructure, digital experience platforms, and how these converge to transform how modern enterprises compete. You bring a consulting mindset: you diagnose before you prescribe, and you shape engagements that deliver measurable outcomes.

This is a hunter-farmer hybrid role for someone who thrives at the intersection of commercial ambition and intellectual credibility.

What You'll Do

• Drive new business across the UK and Europe, independently and alongside practice leads and global business development colleagues, targeting marketing-led and digitally-transforming enterprises
• Own a client portfolio as the primary relationship lead and commercial owner - accountable for retention, growth, satisfaction, and P&L
• Build deep senior relationships with CMOs, CDOs, VP Marketing, and digital transformation leaders - operating as a strategic advisor, not just a sales contact
• Identify and pursue expansion opportunities within accounts, spanning AI strategy, martech transformation, agentic solutions, cloud-enabled marketing, digital experience, loyalty, and data-driven marketing
• Shape and lead pursuits - from opportunity identification and scoping through proposal development and close
• Coordinate cross-functional teams across delivery, practice, and engineering to build commercially sound, differentiated proposals
• Maintain pipeline discipline - accurate forecasting, billing oversight, and revenue accountability
• Develop fluency across Material's full portfolio - connecting client needs to the right blend of consulting, technology, and data capabilities

About You

• 12+ years of client-facing experience in digital consulting, martech, technology services, or a related advisory environment - with a demonstrated track record of growing accounts and closing complex new business
• Full-stack digital fluency - you understand the modern digital stack beyond martech: AI/ML, agentic systems, cloud platforms, data infrastructure, digital experience, and how these connect to marketing and customer engagement
• AI-forward mindset - you can speak credibly to how AI is disrupting marketing, customer engagement, and enterprise operations, and you help clients navigate that disruption strategically
• Consulting experience preferred - you approach client problems with structured thinking, and you know how to shape and sell an engagement, not just respond to briefs
• Credible with C-suite - you engage CMOs, CDOs, and digital transformation leaders as a peer; you challenge constructively and earn trust quickly
• Commercial sharpness - strong instincts for identifying, scoping, and closing growth opportunities across a complex, matrixed service portfolio
• Strong communicator - compelling in presentations, proposals, and executive conversations
• Based in London, with willingness to travel across Europe as required
• Financial acumen - experienced in account forecasting and P&L management

Why Work for Material?

• Material is a global company and we work with best-of-class brands worldwide. We create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are leaders in their class, across sectors from technology to retail, transportation, finance, and healthcare.

• Material employees join a peer group of exceptionally talented colleagues across the company, the country, and the world. We develop capabilities and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology, and tracking.

• A community focused on learning and making an impact. Material is an outcomes-focused company. We create experiences that matter, create new value, and make a difference in our clients' lives and their customers' lives.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.