Sr Associate IT Business Analyst

Pantalent; United Kingdom; Hybrid; GBP 65,000 - 104,000; Full time

Job summary

PSEG Services Corp. is seeking an IT Business Analyst to manage and improve systems to meet user needs. The role involves documenting business requirements, performing quality assurance, and optimizing system integration. Candidates should possess a Bachelor's degree and have 0-2 years of relevant experience. This hybrid position offers a competitive salary and comprehensive benefits.

Benefits

Comprehensive health benefits

Retirement program with company match

Tuition reimbursement

18 days paid time off

Qualifications

• Bachelor's degree or equivalent in relevant field of study with 0-2 years of relevant work experience.

Responsibilities

• Assist in gathering and documenting business and system requirements.
• Support process mapping and data analysis to identify inefficiencies.
• Help in creating reports and dashboards to track key performance indicators.

Skills

Data analysis

Process mapping

Stakeholder communication

Education

Bachelor's degree or equivalent in relevant field

Job description

Requisition: 82466

PSEG Company: PSEG Services Corp.

Salary Range: $ 65,400 - $ 103,500

Work Location Category: Hybrid Flexible

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

Onsite are roles that have specific onsite requirements and are typically onsite daily.

Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.

Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.

Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).

PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

The IT Business Analyst is responsible for managing and improving our systems to meet user and business needs. This role involves understanding and documenting business requirements, performing quality assurance, and setting up reporting. The analyst will be become an expert in product capabilities, helping to optimize system integration and enhance customer interactions. They will work closely with partners to develop strong relationships and a thorough understanding of business functions and processes. Additionally, the IT Analyst will support the organization's strategic goals, suggest product improvements, and collaborate with stakeholders to address business challenges and solutions. They will analyze data, identify gaps, and make recommendations to improve business outcomes and customer experiences.
The Assistant Business Analyst supports data gathering, process documentation, and requirement analysis. Works under supervision to understand business needs and assist with technology and process improvements.
Responsibilities may shift based on strategic goals, emerging technologies, operational requirements, or leadership direction.

Job Responsibilities

• Assist in gathering and documenting business and system requirements
• Support process mapping and data analysis to identify inefficiencies
• Work with stakeholders to collect feedback on system performance
• Help in creating reports and dashboards to track key performance indicators
• Perform basic testing and quality assurance activities
• Develop knowledge of business processes and IT systems through training and mentorship

Job Specific Qualifications

Required

• Bachelor's degree or equivalent in relevant field of study with 0-2 years of relevant work experience

Minimum Years of Experience

0 years of experience

Education

Bachelor's

Certifications

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [e-mail].

If you need to request a reasonable accommodation to perform the essential functions of the job, email [e-mail]. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO/AA INFORMATION (Click link below)

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