Sr. Account Manager

FDH Aero; England; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits

Training and mentorship

Career development opportunities

Job summary

A leading aerospace supply chain solutions provider in the UK is looking for an experienced Sales and Business Development professional. The ideal candidate will have 7–10 years of sales experience, a solid understanding of customer relationship management, and strong analytical skills. The role involves processing orders, communicating with clients, and negotiating prices. We offer a full-time position with opportunities for career development and a supportive work environment.

Qualifications

• 7–10 years of sales-related experience.
• Ability to read and interpret technical procedures and regulations.
• Skilled in managing multiple priorities in a fast-paced environment.

Responsibilities

• Receive and process quotes, orders, and pricing.
• Communicate with customers and process RFQs, POs, returns.
• Negotiate prices with customers for potential orders.

Skills

Strong written communication

Problem-solving

Analytical thinking

Customer relationship management

Education

Associate’s degree or equivalent

Tools

Microsoft Office

Basic ERP systems

Job description

Company Overview

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies. With over 60 years of experience, we simplify supply chains for OEM and aftermarket customers, specializing in hardware, electrical, consumables, expendables, licensed products, and value‑added services. Headquartered in Commerce, California, FDH operates across the Americas, EMEA, and APAC.

Why Work Here?

At FDH Aero we value driven, diverse, and experienced professionals who are curious, courageous, and action‑oriented. We test confidence with humility, put service first, and empower employees with autonomy, authority, and a clear mission.

Core Values

• We Are Service First – Act with agility and intelligence to solve partners’ most pressing needs.
• We Are Respectful – Behave with dignity, fairness, and acceptance, prioritizing empathy and connection.
• We Are Amplifiers – Invest in our people, businesses, and partners, fueling entrepreneurship.
• We Are Open‑Minded – Communicate with intention, curiosity, and diverse thought to challenge status‑quo and innovate.
• We Are Accountable – Own outcomes, set expectations, embrace critique, and empower immediate action.
• We Value Our People – Offer competitive benefits, training, mentorship, and career development.

Responsibilities

• Receive and process quotes, orders, pricing, availability, shipping costs, etc.
• Communicate with customers and process RFQs, POs, returns, and order follow‑ups.
• Possess detailed product knowledge and troubleshoot customers’ needs.
• Create and build customer relationships via email and telephone.
• Negotiate prices with customers for potential orders.
• Effectively communicate with internal departments including Shipping & Receiving, Quality, Finance, Operations, and Purchasing.
• Recommend products and services that best fit customer needs.
• Review and accurately enter Purchase Orders (Contracts) to ensure compliance with terms, quality, and customer specific requirements.
• Be cooperative, positive, and respectful with customers, supervisors, and co‑workers.
• Perform other duties as assigned.

Qualifications & Skills

• Associate’s degree or equivalent from a two‑year college or technical school.
• 7–10 years of sales‑related experience.
• Ability to read and interpret business periodicals, technical procedures, and government regulations.
• Strong written communication skills for reports and business correspondence.
• Problem‑solving and analytical thinking with keen attention to detail.
• Ability to work collaboratively across cross‑functional teams and manage multiple priorities in a fast‑paced environment.
• Skilled in Microsoft Office (Excel, PowerPoint, Word, etc.).
• Knowledge of basic ERP systems and internet browsing.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Aviation and Aerospace Component Manufacturing

Equal Opportunity Statement

FDH Aero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.