SQL Support Engineer

bet365; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented SQL Support Engineer to enhance regulatory reporting accuracy and efficiency. In this role, you will tackle data issues, ensuring compliance and performance while working in a dynamic environment. Your analytical mindset and ability to communicate effectively will be key as you collaborate with various departments to resolve discrepancies. Join a fast-paced team where your contributions will drive process improvements and ensure timely submissions. If you thrive in a challenging atmosphere and are passionate about data integrity, this opportunity is perfect for you.

Qualifications

• Experience with SQL Server and regulatory reporting.
• Strong analytical and problem-solving skills.

Responsibilities

• Identify and fix issues with regulatory reporting data.
• Communicate with internal teams to resolve data discrepancies.

Skills

SQL Server 2014

Analytical Skills

Communication Skills

Problem-solving

Documentation Skills

Education

Degree in Computer Science or related field

Tools

SQL

Ticketing System

Job description

5 days ago Be among the first 25 applicants

A SQL Support Engineer, who will play a key role in ensuring that regulatory reporting is accurate, performant and on schedule in an ongoing BAU basis.

We are looking for an SQL Support Engineer with a keen eye for detail, a passion for investigation and swift identification of root cause, and a thirst to drive efficiencies through process improvements.

You will be responsible for resolving issues with regulatory reporting and submissions raised internally or by regulators.

You will have a good understanding of written specifications, be able to identify and analyse issues, provide clear explanation of data variances and irregularities to stakeholders, and provide software fixes for those issues that are deemed defects within the regulatory submission and reporting software.

This is a fast-paced environment, and you should be experienced and comfortable with regular context switching and have the ability to recall information swiftly and accurately.

Preferred Skills, Qualifications and Experience

• Analytical and methodical approach to investigation.
• SQL Server 2014 or later experience.
• Strong verbal and written communication skills.
• Ability to create solution documentation.
• Ability to work effectively on multiple streams of work and switch context quickly.
• Positive customer and solution focused attitude.
• Ability to work to deadlines and SLA’s for completion or escalation of tasks.
• Understanding of the gambling industry or financial accounting.

Main Responsibilities

• Identifying, explaining and fixing issues with specific data that has been returned by a business process and raised by internal teams or regulators, using a variety of techniques on a number of disparate technologies.
• Investigating, developing and refactoring failures in processes, typically SQL agent jobs or stored procedures.
• Analysing and interpreting a wide range of different data relating to customer accounts, betting slips, banking transactions and gaming accounts.
• Communicating with other departments within the Business as necessary to ensure full understanding of issues and providing regular status updates of investigation and resolution.
• Documenting incidents and contributing to the team’s knowledgebase.
• Using the ticketing system for incident management and resolution.
• Ensuring Business requirements are met accordingly.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Gambling Facilities and Casinos

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