Sprinklr Implementation Consultant

TN United Kingdom; Nottingham; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading company is seeking a Sprinklr Implementation Consultant to lead the deployment of their Customer Experience Management platform. The ideal candidate will have over 6 years of experience with Sprinklr, strong client-facing skills, and a solid understanding of digital marketing and social media ecosystems. This role offers a hybrid work environment and requires immediate availability.

Qualifications

• 6+ years of experience with Sprinklr.
• Strong understanding of social media and customer experience strategies.
• Rights to work in the UK is a must.

Responsibilities

• Lead the end-to-end implementation of Sprinklr solutions.
• Partner with clients to translate business needs into configurations.
• Provide post-implementation support and optimization guidance.

Skills

Sprinklr Configuration

Social Media Platforms

Digital Marketing Workflows

Client Relationship Management

APIs and Integrations

Problem Solving

Communication Skills

Education

Sprinklr Certification

Job description

Job Description:

Position: Sprinklr Implementation Consultant

Employment Type: Contract, Full time

Start: ASAP

Location: Nottingham – Hybrid

Languages: English

Role

We are seeking a highly skilled Sprinklr Implementation Consultant to join our client’s team and lead the successful deployment and integration of Sprinklr's Customer Experience Management (CXM) platform for our clients. This role requires a strategic thinker with hands-on experience in Sprinklr configurations and implementations, excellent client-facing communication skills, and a strong understanding of digital and social media ecosystems.

Key Skills

• 6+ years of experience with Sprinklr, including platform configuration and implementation.
• Strong understanding of social media platforms, digital marketing workflows, and customer experience strategies.
• Experience in managing enterprise client relationships and leading software implementations.
• Technical proficiency in APIs, integrations, data mapping, and reporting dashboards.
• Excellent communication, presentation, and problem-solving skills.
• Sprinklr certification(s) strongly preferred.
• Consulting background is a plus.
• Strong communication skills (oral & written).
• Rights to work in the UK is a must (No Sponsorship available).

Responsibilities

• Lead the end-to-end implementation of Sprinklr solutions across social media management, customer care, marketing, and listening.
• Partner with clients to understand their business needs and translate them into scalable and effective Sprinklr configurations.
• Customize and configure modules such as Publishing, Engagement, Care, Listening, Reporting, and Governance.
• Conduct discovery sessions, requirement-gathering workshops, and training sessions for client stakeholders.
• Ensure seamless data integration with client systems including CRMs, analytics tools, and customer support platforms.
• Collaborate closely with internal teams (Product, Engineering, Support) to address complex technical issues and deliver high-quality solutions.
• Provide post-implementation support and ongoing optimization guidance.

If you are interested in being considered for this position and would like to discuss further, please apply with your latest CV or share your CV directly with me at [email protected].