Sprinkler Service Engineer

TN United Kingdom; Reading; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Engineer, where you'll service and maintain Fire Sprinkler Systems for a diverse clientele. This role offers a collaborative team environment and comprehensive benefits, including paid holidays and a pension scheme. You'll be part of a Zero Harm initiative, ensuring safety while delivering high-class customer experiences. Whether you're seasoned or new to the field, this opportunity is perfect for those eager to grow in engineering and customer service. Embrace the chance to work independently and as part of a team, with ongoing training and support.

Benefits

Company vehicle

Petrol card

PPE

Paid holidays

Sick pay

Pension matched contribution

Life assurance

Employee assistance program

Employee referral scheme

Discounts on high street brands

Qualifications

• Qualifications in Mechanical or Electrical Engineering preferred.
• Experience in servicing and installing fire sprinkler systems is advantageous.

Responsibilities

• Service and maintain Fire Sprinkler Systems for various clients.
• Deliver excellent customer service and build strong relationships.
• Participate in out-of-hours callout support as required.

Skills

Customer Service

Problem Solving

Communication Skills

Time Management

Education

Mechanical Engineering

Electrical Engineering

Tools

Fire Sprinkler Systems

Job description

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Overtime rates and door-to-door travel pay

Call out rota payment

Company vehicle, petrol card, PPE

Paid holidays, sick pay, plus all bank holidays

Comprehensive benefits package including pension matched contribution, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme, and discount on Johnson Controls security products

Extensive on-the-job/cross training opportunities with outstanding resources available

Encouraging and collaborative team environment

Access to business resource groups

Training on our company values and products

Company equipment to complete all jobs

What you will do

We are looking for Engineers to join our team to service and maintain Fire Sprinkler Systems for our diverse range of customers: commercial, industrial, public sector, and blue-chip clients.

Whether you’re experienced and seeking a new role, just starting out, or considering a career change, we’d love to hear from you!

How you will do it

Working with us to create a Zero Harm environment by maintaining a safe and secure workplace and adhering to safe practices.

Servicing systems utilizing your knowledge of fire sprinkler systems.

Delivering a high-class customer experience by providing excellent customer service, including problem-solving while building customer relationships.

Preparing service work with strong organizational skills.

Accurately completing engineer work reports and handover certificates.

Participating in out-of-hours callout support as required.

What We Look For

Be reliable, trustworthy, self-motivated, with the ability to work independently and as part of a team.

Excellent communication and relationship-building skills.

Work closely with the planning team, ensuring effective time management and proper prioritization of jobs.

Hold a full UK driving license and be willing to travel to sites across the South East of the UK.

Genuine curiosity about engineering, with qualifications in Mechanical or Electrical Engineering preferred.

Experience in servicing and/or installing fire sprinkler systems, including Wet, Dry, Deluge, Pre-action, Flow testing, and Flow switch testing, is advantageous.