Sports Travel Representative

Destination Sport Group; Manchester; On-site; GBP 14,000 - 17,000; Full time

Job summary

Inspiresport, part of Destination Sport Group, seeks enthusiastic Sports Tour Representatives for casual, zero-hours work across the year. You'll support schools and clubs on tours, assisting with logistics, travel and on-site customer service.

This role offers flexibility, travel opportunities across the UK and overseas, and the chance to gain hands-on experience in sports travel. DBS check will be required before tour assignments.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• A calm, proactive approach to problem-solving and managing unexpected challenges.
• Confidence to work independently and make decisions when required.
• A genuine passion for sport, travel and creating memorable experiences for customers.
• Flexibility to travel and work outside of standard hours when needed.

Responsibilities

• Act as the main point of contact for groups throughout their tour experience.
• Support the smooth delivery of tour itineraries, activities and scheduled events.
• Assist with travel, accommodation and general logistical arrangements.
• Build and maintain positive relationships with teachers, coaches, students and suppliers.
• Resolve operational issues quickly, calmly and professionally.
• Represent the Inspiresport brand to the highest standard at all times.
• Provide detailed feedback following each tour to support continuous improvement.

Skills

Communication

Interpersonal skills

Organization

Problem-solving

Flexibility

Job description

Looking for flexible work?

This is a casual, zero-hours role that offers flexibility around your availability. Hours are not guaranteed and will fluctuate depending on operational requirements, but opportunities for work will be available to work on a variety of trips and Tours throughout the year.

Who we are and what we do

Inspiresport is Destination Sport's core youth experiences division, we are experts in international sports tours, delivering life-changing international experiences for schools and clubs. We take groups on the trip of a lifetime, training at world-class facilities with professional teams, watching live professional matches, going behind-the-scenes on official stadium tours, playing games against local opposition, sightseeing and experiencing local culture. Working with elite sports clubs around the world, we provide access to premier sporting environments and experiences that inspire personal growth and development on and off the pitch.

Love Sport, Travel and Creating Unforgettable Experiences?

At Inspiresport, we deliver inspirational sports tours that give young athletes the opportunity to train, compete and learn in some of the world's most exciting sporting destinations.

We're looking for enthusiastic and reliable Sports Tour Representatives to join our casual representative team. This is not a permanent position but an opportunity to become part of our pool of representatives who support tours throughout the year on an as-and-when-required basis.

If you're passionate about sport, enjoy working with people and thrive in dynamic environments, we'd love to hear from you.

Role Purpose

As a Sports Tour Representative, you'll be the face of Inspiresport whilst groups are on tour. You'll provide on-the-ground support to schools, clubs and tour leaders, helping to ensure every trip runs smoothly and delivers an exceptional experience.

Working closely with our Operations team, you'll be responsible for assisting groups throughout their journey, managing logistics, resolving issues and providing outstanding customer service.

Key Responsibilities

• Act as the main point of contact for groups throughout their tour experience.
• Support the smooth delivery of tour itineraries, activities and scheduled events.
• Assist with travel, accommodation and general logistical arrangements.
• Build and maintain positive relationships with teachers, coaches, students and suppliers.
• Resolve operational issues quickly, calmly and professionally.
• Represent the Inspiresport brand to the highest standard at all times.
• Provide detailed feedback and insights following each tour to support continuous improvement.

What We're Looking For

• Excellent communication and interpersonal skills, with the ability to build positive relationships with a wide range of people.
• Strong organisational skills and attention to detail, ensuring tours run smoothly and efficiently.
• A calm, proactive approach to problem-solving and managing unexpected challenges.
• Confidence to work independently and make decisions when required.
• A genuine passion for sport, travel and creating memorable experiences for customers.
• Flexibility to travel and work outside of standard office hours when needed.
• Previous experience in customer service, group travel, events, education, sports coaching, youth work or tour operations would be advantageous, but is not essential.

Why Join the Team?

• Enjoy flexible opportunities that fit around your availability and other commitments.
• Travel to exciting destinations across the UK and overseas as part of your role.
• Play a key part in delivering memorable sporting experiences for young people.
• Gain valuable hands-on experience within the sports travel and events industry.
• Join a passionate, supportive team that shares a love of sport, travel and exceptional customer experiences.

We're always looking to connect with energetic, professional individuals who can help create exceptional experiences for our travelling groups.

Important Information

Successful applicants will be required to undergo an Enhanced DBS check prior to undertaking any tour assignments.