Sports Centre Receptionist

University-of-Salford; Salford; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

32 days leave + holidays

Professional development

MySalford benefits

Job summary

The University of Salford’s Sports Centre is recruiting a Sports Centre Receptionist to be part of Team Salford at Peel Park Campus. You will report to the Front of House Duty Manager and manage lifeguard duties, bookings, memberships, and front-line customer service.

A National Pool Lifeguard Qualification (NPLQ) is essential. The role offers a competitive salary, 32 days leave, development opportunities, and access to MySalford benefits and staff training.

Qualifications

• NPLQ or equivalent lifeguard qualification is essential.
• Strong customer-service and communication skills.
• Experience handling bookings and payments is preferred.

Responsibilities

• Carry out Swimming Pool Lifeguard duties for safety of users.
• Administer first aid when required.
• Maintain high standards of customer service across the centre.

Skills

Lifeguard duties

Customer service

Booking system

First aid

Administration

Tools

Leisure Management System

Job description

Join us at The University of Salford as a Sports Centre Receptionist and be part of Team Salford, and one of the UK's fastest growing universities.

We are looking for enthusiastic and customer-focused people to join our team in an exciting opportunity at The University of Salford’s Sports Centre. You will report to the Front of House Duty Manager and have responsibility for carrying out swimming pool lifeguard duties, facility tours, and setup for a variety of sports activities.

We are looking for people who will contribute to a professional, safe, and enjoyable customer experience for everyone in our Sports Centre.

Our indoor Sports Centre is located on the Peel Park Campus and features:

• 25 metre swimming pool with sauna and spa
• Fitness suites consisting of cardiovascular, resistance, weights, and strength and conditioning rooms
• 2 squash courts
• Fitness studio
• 6-court sports hall

In this Sports Centre Receptionist role you will:

• Carry out Swimming Pool Lifeguard duties for the health and safety of facility users and staff (NPLQ Qualification must be held to undertake this)
• Administer first aid
• Play a key role in developing and maintaining high standards of customer service
• Manage and champion the use of our Leisure Management System to take bookings and payments for facility usage
• Complete membership sign-ups and build a rapport with new and existing customers.
• Assist in any development / promotion / organisation of events / activities at any University Sports facility
• Set up and dismantle equipment for events / activities / functions, etc.
• Clean and tidy facility equipment

Please note that a National Pool Lifeguard Qualification (NPLQ) is essential for this role.

What’s in it for you?

• Competitive salary - and excellent pension scheme
• An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
• Professional development we offer a comprehensive package of training and development opportunities to help you achieve your full potential
• Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives
• The perks!- MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts

Please note this opportunity may close early depending on applicant volume.

Job Description