Sports Centre Manager

Cranleigh-School; Waverley; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave

Aviva pension (8% employer)

Life assurance of three times salary

Fee discount for eligible children

Membership of school facilities

Free lunches during term time

Onsite parking

Cycle to Work scheme

Employee assistance scheme

Job summary

Cranleigh School is seeking a capable centre manager for the Trevor Abbott Sports Centre (TASC) to run day‑to‑day operations and drive commercial income while ensuring exceptional student, member and partner experiences.

You will lead a small team, oversee bookings across multiple facilities, and work with school stakeholders to align community use with school objectives. The role focuses on safe, compliant operations and proactive service excellence.

Qualifications

• Experience managing a sports, leisure, fitness or multi‑use facility with responsibility for bookings, memberships and external users.
• Strong operational knowledge of facility management, customer service and health & safety compliance.
• Demonstrable commercial awareness with experience of generating income and improving financial performance.

Responsibilities

• Oversee daily operation and bookings across the sports facilities, prioritising School needs while maximising external use.
• Act as primary contact for members, clubs, schools and community partners; manage enquiries and ensure smooth booking processes.
• Lead commercial activity: develop membership growth, external bookings, partnerships, ancillaries (cafe, merchandise) and other income opportunities.
• Manage leisure management and booking systems to streamline customer experience and reporting.
• Line manage TASC staff: recruitment, rotas, training, performance reviews and day‑to‑day supervision.
• Ensure facilities, equipment and pool plant are maintained, safe and compliant with required standards; elevate repairs and manage contractors as needed.
• Coordinate relationships with external activity providers and seasonal event operators; ensure staffing, lifeguard cover and operational checks are in place.

Skills

Facility management

Customer service

Health & safety

Staff leadership

Tools

Booking system

Job description

School Cranleigh School Salary £32,000-£35,000 per annum Working hours Full time Application Deadline Friday, September 25, 2026 Job Summary

This role is for someone who can run and grow a dual‑use sports centre: managing day‑to‑day operations, leading a team, and driving commercial income while ensuring excellent customer service for students, members and external partners.

About this role / why this role matters

You will be responsible for the operational performance and commercial development of the Trevor Abbott Sports Centre (TASC) at Cranleigh School. Your focus will be on maximising facility use, growing membership and bookings, developing new revenue streams, and maintaining high standards of health, safety and customer experience across the site.

What you'll be doing (responsibilities)

• Oversee daily operation and bookings across the sports hall, 3G pitch, grass/astroturf pitches, 25m pool, studios, tennis/netball courts and nine‑hole golf course, prioritising School needs while maximising external use.
• Act as primary contact for members, clubs, schools and community partners; manage enquiries and ensure smooth booking processes.
• Lead commercial activity: develop membership growth, external bookings, partnerships, ancillaries (cafe, merchandise) and other income opportunities.
• Manage leisure management and booking systems to streamline customer experience and reporting.
• Line manage TASC staff: recruitment, rotas, training, performance reviews and day‑to‑day supervision.
• Ensure facilities, equipment and pool plant are maintained, safe and compliant with required standards; elevate repairs and manage contractors as needed.
• Coordinate relationships with external activity providers and seasonal event operators; ensure staffing, lifeguard cover and operational checks are in place.

• Work closely with key school stakeholders to ensure the smooth and effective delivery of school sport.
• Coordinate and deconflict any potential clashes between school and commercial bookings, ensuring facilities are used efficiently.
• Work collaboratively with the Assistant Deputy Head, Director of Sport and Commercial Manager to ensure the school’s strategic, community and commercial objectives are aligned and successfully delivered.
• Maintain high standards of H&S and compliance across the Centre and contribute to strategic plans aligning TASC with School objectives.
• Undertake reception duties and act as a key holder when required.

What we're looking for

Essential

• Proven experience managing a sports, leisure, fitness or multi‑use facility with responsibility for bookings, memberships and external users.
• Strong operational knowledge of facility management, customer service and health & safety compliance.
• Demonstrable commercial awareness with experience of generating income and improving financial performance.
• Experience leading and developing staff, including rotas, recruitment and training.

Desirable

• Experience working in a dual‑use environment (independent school, university, club) or with community partnerships.
• First Aid, Pool Lifeguard, Pool Plant or other relevant sports/leisure qualifications.
• Experience using leisure management, booking or CRM systems and running membership‑based services.

About the team or department

TASC sits within the Enterprise (Bursarial) department and reports to the Commercial Manager. You will work closely with the Assistant Deputy Head (Co‑Curricular), the School operational teams and external partners to balance School provision with community and commercial activity.

What we offer (benefits)

• 25 days annual leave per year
• Aviva pension (8% employer contribution, 4% employee contribution)
• Life assurance of three times basic salary
• Fee discount for eligible children (subject to availability)
• Membership and use of the School’s sports facilities (gym, squash, tennis, swimming pool, nine‑hole golf course)
• Free lunches during term time
• Onsite parking
• Cycle to Work scheme
• Employee assistance scheme

About us

Cranleigh School is an independent boarding school. TASC is a well‑equipped dual‑use sports centre with established community memberships and strong local partnerships, offering significant scope for further commercial development.

Cranleigh School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All offers of employment are subject to satisfactory references, qualifications, experience checks, medical clearance, enhanced DBS checks, social media checks, and documentary evidence showing your entitlement to work in the UK.

Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

All applicants must have the right to work in the UK.

The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check

Ex Cultu Robur – From Our Culture Comes Strength

• To empower our staffto be the best they can be so that they thrive in all aspects of their professional and personal lives.

• To inspire a dedicated community of professionalswho think globally, act with integrity, and make courageous contributions to the running and success of our school.

• To nurture problem‑solvers, creatives, and skilled communicatorsacross all departments, valuing colleagues who model curiosity, generosity, and humility.

Our Ethos

• We are one school with two sites (Prep and Senior), united by a single, dedicated team.

• We are unapologetically ambitious for all our staff, providing the professional development, modern tools, and support needed to excel in every department.

• We believe every member of our team—whether working in the classroom, operations, administration, or support services—is capable of outstanding performance within the healthy, happy, and inclusive atmosphere we work so hard to maintain.

• We expect our team to bring passion to their roles, collaborate across departments, and engage constructively with feedback and growth.

• We work in partnership with colleagues to provide a balanced, supportive environment that nurtures personal responsibility and the well‑being of every staff member.

• We set our people up for success. Whatever your role, expertise, or background, you will find a champion, a mentor, and a collaborative community at Cranleigh.

The Cranleigh Culture

From this culture, our staff find the strength to:

ASPIRE BOLDLYby setting ambitious goals, embracing operational and educational challenges, and striving for excellence. We champion curiosity, creativity, and a proactive appetite for problem-solving.

BE YOURSELFby bringing authenticity, self‑awareness, and confidence to work every day. We value resilience, integrity, and emotional intelligence across our entire workforce.

CARE FOR OTHERSby practicing kindness, empathy, and service. We foster a whole‑school environment of deep respect, compassion, and true collaboration.

This is the spirit of Cranleigh.

Contact Details

If you have any questions about this role, or wish to discuss please contact us by email at [e-mail] or by telephone on 01483 542128