Sports Assistant

Enable Leisure and Culture; Greater London; Hybrid; GBP 14,000 - 19,000; Part time

Benefits offered by this job

30 days annual leave (plus 8 bank-hols

Life Insurance

RewardHub membership & wellbeing Buds

Cycle to work

Wellbeing activities & Mental Health

Job summary

Enable Leisure and Culture is seeking an experienced Sports Assistant to join the Leisure team in a part-time, onsite role in London. You will support daily operations, handle bookings, assist customers, and help maintain the facility with a customer-focused approach.

The role requires flexibility, safeguarding awareness, and commitment to inclusive service delivery across community programs and events. A supportive culture and benefits are provided.

Qualifications

• Flexible shift system including evenings, weekends and bank holidays.
• Comply with Enable Leisure and Culture codes of practice, data protection and health and safety policies.
• Commitment to equality, diversity and inclusion for colleagues and clients.

Responsibilities

• Attend routine office administration and handle public queries, bookings, and attendance.
• Receive entrance fees, operate booking system and balance tills.
• Prepare facility for competition and training, and mark pitches as required.
• Maintain and repair equipment; issue and monitor use of equipment.

Skills

Flexible shift system

Code of practice adherence

Equality, diversity & inclusion

Safeguarding awareness

Active Wandsworth involvement

Tools

Electronic booking system

Job description

We are looking for an experienced and enthusiastic Sports Assistant to join our Leisure team at Enable!

About Us:

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)

Reports to: Duty Manager

Contract: Permanent, Part Time

Work Arrangement: 20 hours per week, Onsite

Role Overview:

The Leisure Teamare passionate about benefitting the local community through sports and leisure activities. We are experts in our service and pride ourselves on our customer experience and inclusivity through affordable or complementary programmes reaching those that need it the most. The leisure team want to enrich all lives within Wandsworth leading on the needs of the community, delivering programmes that reach out to local places and people, removing barriers and increasing access to activity.

The post-holder will be responsible for contributing to the operational tasks involved in the day to day running of the facility.

Main Duties/Responsibilities:

• Attend to all routine office administration including but not limited to answering queries from the general public both verbally and in writing, managing bookings, recording all accidents/incidents, issuing tickets and facility passes and recording daily attendance figures
• Acts as receptionist by taking entrance fees, operating electronic booking and management system and checking and balancing tills at end of work period. Responsible for safe handling of cash and valuables
• Prepares the facility for competition and training purposes, marking out sports pitches as required
• Maintains and repairs the equipment as necessary
• Issues and monitors use of equipment
• Maintains all facility areas as necessary by clearing any litter or untidy articles
• Maintains, keeps clean and tidies the facility including changing rooms, toilets and outside area etc.
• Carry out all cleaning duties as requiredMaintains and attends to any vending machines installed
• Responsible for taking deliveries of goods and equipment
• Ensure that the premises are secure when locking up at night and being responsible for a set of keys
• Liaises with relevant officers to ensure the general security, upkeep and maintenance of the facility
• Liaises with clubs, associations and schools to promote and encourage use of the facility as and when required
• Assist in managing a balanced programmed of activities
• Performs any other duties as thought necessary to improve or develop the facility consistent with the experience and grade of the post holder and the needs of the service
• Assist and lead on sessions where possible, Tennis/football/gym/fitness
• Participate in the Staff Development and Appraisal Scheme and undertaking training to meet the requirements of the job
• Responsible for administering first aid in the event of an accident and ensuring that safety requirements are met in all areas
• Will assume, in the absence of management responsibility for the site
• Will be required, as determined by the Manager, to assist in carrying out duties at other sites, as deemed necessary

Skills and Experience:

• To work a flexible shift system including evenings, weekends and bank holidays
• To comply with all Enable Leisure and Culture Codes of practice, including the code of conduct, and policies and procedures concerning data protection and health and safety
• To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination
• To be fully aware of and understand the duties and responsibilities arising from the Children’s Act 2004, the London Child Protection Procedures and Working Together in relation to child protection and safeguarding children and young people as this applies to your role within the council
• To also be fully aware of the principles of safeguarding as they apply to vulnerable adults in relation to your work role
• To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding and/or child protection
• To actively contribute to the Active Wandsworth strategy
• To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.