Spectator Safety Staff - Events (Steward)

First Response Group; Wolverhampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading security company is hiring Spectator Safety Staff for events in Wolverhampton. The role involves ensuring attendee safety and satisfaction at various events, including sporting events and concerts. Candidates should have NVQ 2 qualifications and strong communication skills to maintain order and deal with incidents effectively.

Qualifications

• Smart in appearance.
• Commitment to the role.
• Confidence in completing incident and accident reports.

Responsibilities

• Maintain order by managing crowds and ensuring compliance.
• Act swiftly and professionally to resolve incidents or emergencies.
• Provide excellent customer service while maintaining visibility.

Skills

Effective communication skills

Good customer service skills

Ability to work as part of a team

Education

NVQ 2 spectator safety qualifications

Job description

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Spectator Safety Staff - Events (Steward), Wolverhampton

Client: First Response Group

Location: Wolverhampton

Job Category: Other

EU work permit required: Yes

Job Reference: c612a89cb899

Job Views: 6

Posted: 25.06.2025

Expiry Date: 09.08.2025

Job Description

About the Role

First Response Group currently has vacancies for Spectator Safety Staff to join our event teams. We supply Spectator safety staff to various types of events, including sporting events, concerts in stadia/arenas, greenfield events, and corporate events across the local area.

We are seeking crowd safety stewards with NVQ 2 spectator safety qualifications.

As a spectator safety staff member, you will be responsible for creating a safe and enjoyable environment for event attendees, staff, and stakeholders. Your role is crucial in ensuring the smooth operation of events while maintaining high safety and customer service standards.

• Maintain order by managing crowds and ensuring compliance with event/ground regulations.
• Act swiftly and professionally to resolve incidents or emergencies.
• Provide excellent customer service while maintaining a visible security/stewarding presence.
• Communicate effectively with event staff and your team for seamless operations.

First Response Group aims to ensure our teams have a positive working experience, upholding our reputation for high standards and excellence.

If your application is successful, there may be further employment and training opportunities at other venues and events within our portfolio.

Candidate Requirements

• Smart in appearance
• Effective communication skills
• Good customer service skills
• Ability to work as part of a team
• Commitment to the role
• Confidence in completing incident and accident reports

About the Company

First Response Group (FRG) is a total security, risk, and facilities management solutions provider. We lead with new technologies and invest in training and development to deliver first-class service to our clients.

Our people are what set us apart. We aim to motivate, support, and develop our employees by fostering a culture of inclusion and happiness. It is vital that everyone feels part of the team, contributes positively to company growth, and shares in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.

Diversity, Equity & Inclusion (DE&I)

Our people are our strength. We are committed to creating an inclusive environment where everyone can thrive, and we value diversity in our workforce.