Specialist Underwriting Assistant

AIG; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Total Rewards Program

In-person collaboration culture

Professional development opportunities

Job summary

AIG is seeking a Specialist Underwriter Assistant to support the UK Underwriting and Operations Teams within Commercial property. You will help process new business and renewals, liaise with Underwriters, and maintain thorough documentation while developing expertise in underwriting systems and processes.

The role offers comprehensive training and opportunities to complete insurance qualifications, with a focus on in-office collaboration and delivering high-quality service to brokers and clients.

Qualifications

• Minimum A-level standard of education or equivalent business experience.
• General insurance knowledge required.
• Familiarity with underwriting/processes such as submissions, risk specifics, and pricing principles.

Responsibilities

• Support the lifecycle of the portfolio with UW managers.
• Ensure new business and renewal accounts are processed and tracked.
• Coordinate with Underwriting for information completeness and accurate policy setup.
• Liaise with Underwriters to interpret data accurately.
• Maintain documentation and central filing of records.
• Manage RI premium, commission and tax bookings in systems.
• Track progress and liaise with global network to resolve queries.
• AssistCredit Control in monitoring premium data.
• Handle client/broker requests and refer to Underwriting as needed.
• Engage with offshore teams for audits and quality control.
• Build relationships with stakeholders and stay updated on guidelines.
• Provide project support to improve processes.

Skills

General insurance knowledge

Strong communication

Strong organisation

IT literacy

Power BI (advantage)

Excel (advantage)

Outlook/Teams

Education

A-level or equivalent

Tools

Power BI

Excel

Outlook

Word

Teams

Job description

Join us as a Specialist Underwriter Assistant to take your career to the next level with a global market leader.

How You Will Make An Impact

As a Specialist in our Underwriting Operations Team in Commercial property , you will be responsible for providing efficient and high-quality support to the UK Underwriting and Operations Teams. You will support the end-to-end underwriting/operations process through regular liaison with other functions to ensure the highest quality of service is delivered to our brokers and clients.

This is a fantastic role for someone with good general insurance knowledge who wants to progress their career in operations supporting underwriting. You will be given comprehensive training and the opportunity to complete insurance qualifications.

Some Of The Key Responsibilities Include

• Work with UW managers to support the lifecycle of the portfolio
• Efficiently and accurately ensure all new business and renewal accounts are processed and tracked.
• Proactive engagement with Underwriting to ensure new and renewed accounts have an efficient and smooth account hand over, ensuring information received is understood and complete in order to process / instruct policies on systems and to the network.
• Liaise with Underwriters to ensure correct interpretation of data for accuracy and completeness.
• Maintain documentation and files, ensuring all documentation is retained centrally.
• Accountable for (RI) premium, (RI) commission and tax bookings in processing systems
• Track implementation progress and liaise with our global network to resolve queries.
• Liaise with the Credit Control team - answering queries, tracking, and monitoring premium using core underwriting systems.
• Manage requests originating from clients and brokers, and refer to Underwriting as required.
• Regular interaction with our off-shore team – leading huddles, auditing work, quality control, supporting query resolution
• Build strong relationships with internal and external stakeholders
• Develop expert level knowledge with regards to systems, and processes and keep abreast of new guidelines published.
• Act as reference point for others in the team when questions come up and/or uncertainties exist.
• Support project work to ensure that existing processes meet requirements.

What You’ll Need To Succeed

• Minimum A-level standard of education or equivalent business experience
• General insurance knowledge
• Knowledge of operations processes that underpin underwriting with regards to the following areas:
• Submission/ Quotes
• Risk specifics, basic pricing principles
• Reinsurance concepts (FAC RI, Captive, Treaties etc.)
• Domestic market specifics and customs
• Knowledge of premium allocation principles, (European) cross-border tax calculation & processing specifics as well as insurance accounting principles
• Strong organisation skills with the ability to prioritise work and meet deadlines
• Collaborative with the ability to build strong relationships with key internal and external stakeholders.
• Excellent communication skills
• Strong problem solving skills
• Attention to detail
• Strong IT skills - experience of Microsoft Outlook, Word, Excel, Powerpoint, Teams and Power BI would be advantageous

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy Benefits That Take Care Of What Matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area

UW - Underwriting

AIG Europe S.A. (U.K. Service Branch) & American International Group UK Ltd