Specialist Technician

Quality Trusted Solutions; Greater London; On-site; GBP 48,000 - 57,000; Full time

Job summary

Quality Trusted Solutions (QTS) is seeking a qualified estates maintenance professional for an NHS Band 6 role in London. The post involves leading on maintenance across electrical, mechanical and air conditioning systems, with emphasis on complex fault diagnosis and HTM compliance.

You will supervise staff, coordinate with CNWL stakeholders, and manage contractor work to required standards. The role requires electrical training and experience, strong organisational skills, and the ability to

Qualifications

• Electrical training & experience required.
• HTM/HBN compliance knowledge advantageous.
• Competent Person level in at least one estate-related area.

Responsibilities

• Lead on delivery and co-ordination of maintenance in electrical, mechanical, and/or air conditioning areas.
• Undertake complex fault diagnosis and rectification to HTMs and QTS standards.
• Supervise and mentor junior team members.
• Conduct testing, inspection, and certification of specialist areas.
• Support planning and execution of upgrades and refurbishments.
• Work with external contractors ensuring high-quality delivery.
• Participate in on-call rota and provide emergency cover.

Tools

CAFM system

Job description

Employer Quality Trusted Solutions Employer type NHS Site 350 Euston Road Town London Salary £47,951 - £56,863 per annum incl Inner HCAS Salary period Yearly Closing 31/08/2026 23:59

NHS AfC: Band 6

Please note we are unable to offer sponsorship for this post

Some responsibilities of this post holder include:

• Leading on the delivery and co-ordination of maintenance requirements to specialist technical areas (i.e., electrical, mechanical and/or air conditioning), including repairs and/or installations.
• Undertaking complex fault diagnosis and rectifying issues within their designated geographical zone for specialist technical areas (i.e., electrical, mechanical and/or air conditioning) to ensure compliance with Health Technical Memorandums (HTMs) and QTS-defined standards.
• Supervising and mentoring less experienced members of the team, providing guidance and support.
• Conducting in-depth testing, inspection, and certification of specialist technical areas (i.e., electrical, mechanical and/or air conditioning).
• Supporting the QTS Estates Managers and Deputy Estates Managers (formally titled Zone Managers and Assistant Facilities Managers) with the planning and execution of specialist technical areas (i.e., electrical, mechanical and/or air conditioning), including upgrades and refurbishments.
• Competent Person level in at least one of the following: Water, Electrical, Ventilation, Lifts, Fire, Medical Gas, Pressure System, or other estate-related area.
• Working with, and where required managing, external contractors, ensuring high-quality work that aligns with QTS service standards.
• Participating in the on-call rota and provide emergency cover across all zones.
• Maintaining up-to-date records, reports, and risk assessments for audits and compliance checks.
• The works within their designated geographical zone, even though this may extend, as required, across other QTS managed zones.
• Building positive relationships with other members of the QTS team, CNWL Site Service Managers (SSMs), and other stakeholders such as, but not limited to, external service providers and contractors, to support and ensure delivery of QTS’s services in a professional, timely manner.

The post holder is a good team player, organised, and willing to do tasks as needed, with great attention to detail. The postholder is courteous in their interactions with staff, contractors, and service users at all times. The post holder is physically fit for undertaking maintenance tasks.

The post holder is able to organise their daily workload to complete the tasks in the given priorities, whilst meeting all quality standards, service level agreements and compliance requirements. The post holder is responsible for their own work including associated cleaning and porterage tasks, and complies with all NHS policy standards and health and safety requirements.

This vacancy is specifically looking for a candidate with electrical training & experience.

Working for your Organisation

Quality Trusted Solutions (QTS) are a wholly-owned subsidiary of Central and North West London NHS Foundation Trust (CNWL).

Formally CNWL’s in-house estates and facilities department, following incorporation as a limited liability partnership (LLP) in November 2017, we offer a comprehensive range of estates and facilities management services and products to our clients.

Despite being owned by an NHS organisation, all applicants should be aware that new employees are appointed onto QTS's employment terms and conditions which differ from Agenda for Change. This includes differences to key areas such as pension type and holiday entitlement. For more information, please reach out to a member of our HR & People team at QTS or find the comparison document attached to this advert.

Kindly note, we are unable to offer sponsorship for this role.

Main Duties

Some of the main duties of this role include:

Service Delivery

• Uses the QTS CAFM system to access work requests and feedback on the status of jobs. Ensures own work is carried out, in accordance with the priority setting for that task, and any work not completed is highlighted to the QTS Helpdesk. Ensures any work undertaken is recorded on the CAFM system.
• Carries out reactive maintenance (including make safe), minor installations and break down repairs as required on electrical, mechanical systems, or building fittings in accordance with competencies and training. This includes for example making safe defects, breakdowns or failures impacting on the service such as floods, power outage, and damage to property. Undertaking basic repairs to maintenance and installations as appropriate to skills level.
• Undertakes PPM (Planned Preventative Maintenance) technical tasks and associated remedial works in accordance with competencies and training.
• Records job activity and completion status, associated information, and any compliance or other documentation in the CAFM system an accurate and timely manner, in line with internal procedures, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Ensures any other site-specific logs, document registers, and schematics are kept up to date.
• Escalates faults, issues, risks, and items outside of their remit, competencies, and training to the appropriate specialist contractor through the Helpdesk and line manager e.g. tasks that require specialist assistance or skills.
• Identifies and escalates issues of statutory non-compliance to line manager and appropriate Authorised Person (AP) or Authorising Engineer (AE).
• Participates as required in standby and emergency callout rota. Escalates issues and incidents are required. Acts as Competent Person in at least one of the following areas: Water, Electrical, Ventilation, Lifts, Fire, Medical Gas, Pressure System, or other estate-related area
• Applies existing policies, procedures, best practice guidance and compliance requirements in relation to QTS’s services delivered.
• Adheres to Health & Safety regulations including COSHH, Handling & Moving, Infection Control to ensure a safe environment for patients and staff in accordance with HSAW, industry best practice (HTM/HBN) and Trust policies and procedures.
• Attends mandatory training and any other training appropriate

Data & Information

• Provides reports on activity relating to their geographic zone to the Estates Manager (previously titled Assistant Facilities Manager)
• Supports site surveys, audits and other compliance checks as directed.
• Monitors stock levels and maintains records as appropriate.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

If you would like to find out a bit more about the role, please do not hesitate to contact:

Will Hale - Associate Director - Estates Maintenance, Capital & Compliance