Specialist Sales Person

The Timber Group; Herringswell; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

24 days’ holiday plus bank holidays

Company bonus scheme

Pension and life assurance

Retail discounts

Colleague discount across group brands

Travel and attraction discounts

Training and development programmes

Job summary

The Timber Group in Herringswell is seeking a proactive Specialist Salesperson to grow our local customer base and maximise every sales opportunity. You’ll build trusted relationships with trade customers, understand timber needs, and provide the right advice, pricing and product solutions.

You’ll follow up quotes, develop accounts and work with the wider team to turn enquiries into long-term, profitable customer relationships, supported by on-the-job training and growth opportunities.

Qualifications

• Strong customer service and communication skills are essential.
• Ability to handle sales enquiries and discuss customer requirements.
• Proactive approach to following up quotes and developing business.
• Attention to detail when preparing quotes, orders and customer information.
• Teamwork in a busy branch environment.
• Experience in timber/building materials is beneficial but not essential.

Responsibilities

• Build and maintain strong customer relationships with trade, commercial and retail customers.
• Identify sales opportunities and follow up enquiries, quotes and leads.
• Provide specialist product advice on timber, sheet materials and related products.
• Prepare accurate quotes and process customer orders in line with procedures.
• Liaise with branch, yard and sawmill colleagues to ensure timely delivery of products.
• Support branch sales performance by delivering excellent service and helping customers choose the best solution.

Skills

Strong customer service

Communication skills

Quotes and orders handling

Teamwork

Proactive sales follow-up

Timber/building materials knowledge (a

Job description

Specialist Salesperson – The Timber Group Herringswell

At the forefront of our business, selling our quality products to our valued customers!

We’re a driven bunch, and that shows in everything we do.

We’re always looking for ways to do things better than we did yesterday – because being the first choice for our customers and a great place to work for our team is what we’re all about.

At The Timber Group, people matter. You’re recognised, respected, and remembered – and in return, it’s our people who earn the trust of customers, teammates and the communities we serve.

Our site at Herringswell is a specialist importer, processor and distributor of sawn and machined timber products, serving the timber manufacturing and supply industry. With some of the most modern specialist sawmills and facilities in the UK, we’re well placed to offer customers expert advice, reliable service and high-quality timber solutions.

Our loyal customers stick with us because we build strong relationships. We listen, we deliver, and we go the extra mile to make sure they leave happy.

We’re looking for a proactive & focused Salesperson to help grow our Herringswell customer base and maximise every sales opportunity.

This is a sales role where you’ll build trusted relationships with trade customers, understand their timber needs and provide the right advice, pricing and product solutions. You’ll be confident following up quotes, developing accounts and working with the wider team to turn enquiries into long-term, profitable customer relationships.

What You’ll Be Doing

• Building and maintaining strong customer relationships with trade, commercial and retail customers
• Identifying sales opportunities and following up enquiries, quotes and leads
• Providing specialist product advice on timber, sheet materials and timber related products
• Preparing accurate quotes and processing customer orders in line with business procedures
• Liaising with colleagues across the branch, yard and sawmill to ensure customers receive the right products on time
• Supporting branch sales performance by delivering excellent service and helping customers choose the best solution

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind - and there’s no judgment in asking.

What You’ll Bring

We’ll give you all the training and tools you need to thrive, but what really makes the difference is you.

To succeed as a Specialist Salesperson, you’ll need to bring a positive attitude, a proactive approach, and a genuine interest in helping customers. Experience in sales, account management, internal sales or the timber/building materials industry would be a real advantage, but we’re just as interested in someone who is eager to learn, commercially aware and determined to provide excellent customer service.

• Strong customer service and communication skills
• Confidence handling sales enquiries and discussing customer requirements
• A proactive approach to following up quotes and developing business
• Good attention to detail when preparing quotes, orders and customer information
• Ability to work well as part of a busy branch team
• Timber, sawmill or builders merchant experience would be beneficial, but is not essential

What’s In It For You

We believe great work should be recognised and rewarded. Here’s what you can expect:

• 24 days’ holiday, plus bank holidays (32 days per year)
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At The Timber Group (part of the Huws Gray Group), we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.