Specialist Sales Person

Ridgeons Forest Products; Herringswell; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

24 days holiday

Company bonus scheme

Contributory pension

Staff discounts

Travel discounts

Training and development

Job summary

The Timber Group Herringswell is seeking a Specialist Salesperson to build strong relationships with trade, commercial and retail customers and provide expert advice on timber products. You will identify sales opportunities, handle enquiries, quotes, and orders, and liaise with the branch, yard and sawmill to ensure the right products are delivered on time.

Applicants with experience in sales or timber/building materials will be preferred, and a proactive, customer-focused attitude is essential.

Qualifications

• Experience in sales or account management in timber/building materials is advantageous.
• Strong customer service and communication skills are essential.
• Willingness to learn and provide excellent service.

Responsibilities

• Build and maintain relationships with trade, commercial and retail customers.
• Identify sales opportunities and follow up enquiries, quotes and leads.
• Provide specialist product advice on timber and related products.
• Prepare accurate quotes and process orders per procedures.
• Coordinate with branch, yard and sawmill to ensure timely product delivery.
• Support branch sales by delivering excellent service and helping customers choose solutions.

Skills

Customer service

Communication

Proactive

Quote follow-up

Attention to detail

Team player

Timber/building materials experience

Job description

Specialist Salesperson – The Timber Group Herringswell

At the forefront of our business, selling our quality products to our valued customers! We’re a driven bunch, and that shows in everything we do. We’re always looking for ways to do things better than we did yesterday – because being the first choice for our customers and a great place to work for our team is what we’re all about. At The Timber Group, people matter. You’re recognised, respected, and remembered – and in return, it’s our people who earn the trust of customers, teammates and the communities we serve. Our site at Herringswell is a specialist importer, processor and distributor of sawn and machined timber products, serving the timber manufacturing and supply industry. With some of the most modern specialist sawmills and facilities in the UK, we’re well placed to offer customers expert advice, reliable service and high-quality timber solutions. Our loyal customers stick with us because we build strong relationships. We listen, we deliver, and we go the extra mile to make sure they leave happy.

What You’ll Be Doing

• Building and maintaining strong customer relationships with trade, commercial and retail customers
• Identifying sales opportunities and following up enquiries, quotes and leads
• Providing specialist product advice on timber, sheet materials and timber related products
• Preparing accurate quotes and processing customer orders in line with business procedures
• Liaising with colleagues across the branch, yard and sawmill to ensure customers receive the right products on time
• Supporting branch sales performance by delivering excellent service and helping customers choose the best solution

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind - and there’s no judgment in asking.

What You’ll Bring

We know you’re more than just a CV – and it’s your individuality that helps make our team stronger. We’ll give you all the training and tools you need to thrive, but what really makes the difference is you.

To succeed as a Specialist Salesperson, you’ll need to bring a positive attitude, a proactive approach, and a genuine interest in helping customers. Experience in sales, account management, internal sales or the timber/building materials industry would be a real advantage, but we’re just as interested in someone who is eager to learn, commercially aware and determined to provide excellent customer service.

• Strong customer service and communication skills
• Confidence handling sales enquiries and discussing customer requirements
• A proactive approach to following up quotes and developing business
• Good attention to detail when preparing quotes, orders and customer information
• Ability to work well as part of a busy branch team
• Timber, sawmill or builders merchant experience would be beneficial, but is not essential

What’s In It For You

We believe great work should be recognised and rewarded. Here’s what you can expect:

• 24 days’ holiday, plus bank holidays (32 days per year)
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At The Timber Group (part of the Huws Gray Group), we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.