Specialist, Pre-Sales Engineering UK

Kidde Global Solutions; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

Kidde Global Solutions is seeking a Specialist in Pre-Sales Engineering for the UK to provide expert technical support during the pre-sales phase and post-sales assistance. This role includes designing fire safety solutions, conducting client presentations, and maintaining technical documentation, ideal for a driven and skilled individual ready to enhance customer satisfaction.

Benefits

Laptop and smartphone

Company Vehicle or car allowance

25 days holiday and bank holiday

Company pension

Qualifications

• Minimum of 5 years technical experience in the Fire alarm industry.
• Proven technical & design skills.
• Attention to detail and ability to organize effectively.

Responsibilities

• Recommend, design, and quote Fire Safety solutions.
• Provide regular feedback on customers’ technical requirements.
• Deliver product overviews and lead pre-sales presentations.

Skills

Communication

Presentation

Technical support

Education

Degree in Engineering

Tools

Microsoft Office

Job description

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Principal Resource Specialist / Recruitment Lead | IT Talent AcquisitionPassionate about connecting IT talent with the right opportunities and…

Kidde Global Solutions – Specialist, Pre-Sales Engineering UK

Based: Milton Keynes / surrounding areas, UK

Welcome to the next level of Fire & Life Safety leadership. Kidde Global Solutions brings together the most trusted brands in the industry to protect people and property around the world.

Kidde Global Solutions is seeking a skilled and driven Specialist, Pre-Sales Engineering (UK), to provide expert technical and design support during the pre-sales phase and to contribute to the development of compelling proposals—both of which are critical to driving sales growth in the region. Additionally, this role will offer post-sales technical and product support to ensure continued customer satisfaction.

Role

In order to grow our products and services sold in the respective geographical area(s). The Specialist, Pre- Sales Eng activity will have the focus on identifying and targeting the following:

• Recommend, design, and quote Fire Safety solutions that meet/exceed customer needs.
• Participate in customer visits and technical discussions where appropriate to help resolve specific technical problems, as well as proactively specify KGS Fire Safety products meeting customer requirements.
• Liaise closely with sales team & product management to develop region-specific solutions.
• Provide regular feedback on customers’ technical requirements and complaints in relation to KGS and competitive products.
• Advise the commercial team on the benefits of KGS products, competitive comparisons, and recommend cost-effective solutions.
• Maintain accurate, up-to-date records of product technical documentation, test reports, approvals, certification, etc.
• Organize and conduct customer technical training jointly with the commercial team.
• Deliver product overviews and lead pre-sales presentations to clients & consultants.
• Provide and coordinate after-sales technical support to Business Partners & end users.
• Provide partial telephone technical support.
• Accepting, checking and solving support requests (2nd level support Global)

Product ranges and territory

Focus on our core Fire Product, Aspiration and Smoke Detection.

Tasks and details

• Report to the Sales Director UK
• Comply with Kidde Global Solutions Ethics and compliance policies.

Person Specification

• Minimum of 5 years technical experience in the Fire alarm industry with demonstrated abilities in some of the key areas of the job
• Ability to work within a team environment.
• Attention to detail and the ability to organize effectively.
• Proven technical & design skills; enjoys multiple assignments or projects in a wide range of product applications.
• Computer proficiency in all common business and engineering applications.
• Good knowledge and understanding of various software packages such as Word, Excel, PowerPoint.

Person Specification

• Dynamic, results-driven self-starter; works independently.
• High degree of personal and business ethics.
• Strong interpersonal skills, resourceful and committed team player.
• Excellent presentation and communication skills.
• Ability to understand and analyze customer´s needs.
• A Customer and Service approach, intuitive, positive and creative.
• Strong analytic mind.

Education & Certifications

• Degree in Engineering in one of the following disciplines: Electronics/Electrical/Electro-Mechanical or other technical education with relevant job experience.

What we offer

We offer excellent development opportunities, an attractive salary and exceptional benefits including the following:

• Laptop and smartphone
• Company Vehicle or car allowance
• 25 days holiday and bank holiday
• Company pension

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:

• Initial call with our sourcing/recruitment team
• Up to 2 interviews with the Managers

Our commitment to you

As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.

The values that guide us are respect, integrity, inclusion, innovation, and excellence.

We’re excited for you to join us and make a difference.

Apply Now

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Fire Protection and Manufacturing

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