Specialist Maternity Support Worker (Complex Needs and Safeguarding)

NHS Jobs; Torquay; On-site; GBP 24,000 - 29,000; Full time

Job summary

NHS Jobs is seeking a Specialist Maternity Support Worker to build positive therapeutic relationships with families facing distressing circumstances. You will work across maternity, safeguarding, public health and community teams to ensure coordinated, safe care planning.

In this role you will attend multi-agency meetings, escalate safeguarding concerns, provide information and signposting on safeguarding and early help, and support trauma-informed, person-centred care for women with complex

Qualifications

• Knowledge of safeguarding procedures and escalation protocols.
• Experience in maternity settings or with vulnerable families.
• Ability to deliver trauma-informed, person-centred care.

Responsibilities

• Develop positive therapeutic relationships with families.
• Collaborate with maternity, safeguarding, public health and community teams to ensure coordinated care.
• Attend multidisciplinary and multi-agency meetings as required.
• Respond to safeguarding concerns and escalate to midwifery staff per policy.
• Provide information, guidance and signposting on safeguarding and early help pathways.
• Handle telephone enquiries and escalate when needed to appropriate staff.
• Deliver trauma-informed, person-centred care for women with complex needs.
• Assist in developing personalised care plans, birth plans and hospital passports.
• Take action during emergencies and support clinical staff when required.

Skills

Safeguarding

Maternity support

Trauma-informed care

Team collaboration

Communication skills

Job description

Specialist Maternity Support Worker (Complex Needs and Safeguarding)

Develop positive therapeutic relationships with families, including those experiencing distressing or emotionally challenging circumstances. Work collaboratively with maternity, safeguarding, public health and community teams to ensure coordinated support and safe care planning. Attend and contribute to relevant multidisciplinary and multi-agency meetings as required. Respond appropriately to safeguarding concerns, seeking advice and escalating concerns to registered professionals in line with Trust policy. Support staff and service users with information, guidance and signposting regarding safeguarding and early help pathways. Handle telephone enquiries, recognising situations that require escalation to midwifery staff. Maintain confidentiality, professional boundaries and high standards of integrity at all times. Demonstrate respect for diversity, individual choice and cultural differences, delivering person-centred care. Contribute to the delivery of trauma-informed care that promotes safety, trust and empowerment. Recognise and escalate safeguarding concerns in accordance with local and national safeguarding procedures. Participate in safeguarding supervision and reflective practice. Support women presenting with complex social circumstances within hospital settings and facilitate access to appropriate services. Assist service users to engage with maternity services, including attendance at appointments and familiarisation visits to hospital environments. Support the development of personalised care plans, birth plans and hospital passports. Take appropriate action during emergencies, including summoning emergency services and supporting clinical staff when required.