Specialist Customer Service Advisor (Core MoneyManagement)

Jobs247; Manchester; Hybrid; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Pension plan (after 12)

Holiday allowance

Job summary

Jobs247 is hiring a Specialist Customer Service Advisor (Core MoneyManagement) in Manchester. The role begins with 4-6 weeks of training and involves handling customer needs and diary management in a hybrid setup.

The position follows a 7am-11pm shift pattern, Monday to Sunday, with a 35-hour work week. Candidates with service experience in retail, hospitality, travel, or related fields are preferred.

Qualifications

• A temporary basis and should you demonstrate the required skills
• Service experience in retail, hospitality, travel or any other
• That as we continue to embed our hybrid working environment, we
• Remain in a test and learn phase, which means that working
• For customer queries/issues and personalise each interaction
• Arrangements may be subject to change on reasonable notice to

Responsibilities

• Ensure we meet the needs of our business
• Manage your customer diary
• The hours of 7am-11pm, Monday-Sunday (you will work approximately)

Job description

As a Specialist Customer Service Advisor (Core MoneyManagement), you will start, you will begin the assignment with a 4-6 week training.

who perform ‘onsite’ roles will spend four or five days a week.

Your responsibilities

• Ensure we meet the needs of our business
• Manage your customer diary
• The hours of 7am-11pm, Monday-Sunday (you will work approximately

Experience & requirements

• A temporary basis and should you demonstrate the required skills
• Service experience in retail, hospitality, travel or any other
• That as we continue to embed our hybrid working environment, we
• Remain in a test and learn phase, which means that working
• For customer queries/issues and personalise each interaction
• Arrangements may be subject to change on reasonable notice to

The role at a glance

• Schedule: shift pattern working 7 hours per day between
• Work model: Hybrid
• Hours: Monday-Friday
• 35 hours per week)
• be via a rotational shift pattern working 7 hours per day between
• operational, and risk management teams to meet client needs and

Benefits

• There’s enrolment in a pension plan (after 12
• Holiday allowance