Specialist Claims Skills and Development Manager

New Law Solicitors; Cardiff; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Annual leave 34 days

Discount with EE

Local shop discounts

Cycle to work scheme

Refer a Friend bonus

City centre location

Pension scheme

Job summary

NewLaw Solicitors in Cardiff is seeking a Specialist Claims Skills and Development Manager to lead the Personal Injury and Clinical Negligence teams, designing training and ensuring high standards across the practice.

You will develop programmes to build technical expertise, raise the profile of Specialist Claims internally and externally, and ensure accreditation is maintained. The role requires a Grade A Solicitor or Legal Executive with 8+ years PQE and a current practising certificate.

Qualifications

• Grade A Solicitor or Legal Executive with 8+ years PQE in Clinical Negligence and/or Personal Injury.
• Current Practising Certificate.
• Mentoring/Coaching qualification is advantageous.
• Excellent technical knowledge of specialist injury claims.

Responsibilities

• Develop training programmes for Personal Injury and Clinical Negligence teams.
• Raise the profile of Specialist Claims internally and externally.
• Ensure file handlers meet high standards to compete in the field.
• Set training plans to develop specialist skills across the team.
• Develop team members as specialists across technical areas.
• Encourage external accreditation where appropriate for specialist skills.
• Maintain APIL accreditation status through membership criteria.

Skills

Mentoring and coaching

Specialist injury claims knowledge

Legal expertise

Education

Grade A Solicitor or Legal Executive

Practising Certificate

Job description

Specialist Claims Skills and Development Manager

Specialist Claims Skills and Development Manager

NewLaw Solicitor’s prides itself on achieving prominent ranking in the Legal 500 and Chambers and Partners directories. We are recognised for leading commerce for our Personal Injury, Clinical Negligence and Private Client Services. This success is no accident, our Personal Injury and Clinical Negligence teams have the constant support of a Specialist Claims Skills and Development Manager ensuring they are fully prepared and skilled at their roles. Due to an internal promotion, we are now looking for someone to take the reins and really push the department to be the best they can be and continue to showcase the fantastic work we do.

A day in the life of a Specialist Claims Skills and Development Manager at NewLaw will involve:

• Developing technical skills and knowledge of Personal Injury lawyers in the Serious Injury and Clinical Negligence teams, acting at all times in the best interest of the firm.
• Ensuring the profile of Specialist Claims is raised internally and externally.
• Ensuring the standard and capability of file handlers is of an appropriate standard to challenge competitors within the serious injury and clinical negligence field.
• Setting training programmes to ensure that all Specialist Claims handlers have effective skills to undertake their roles.
• Developing team members as specialist in all areas of technical expertise within the respective field.
• Ensuring the team members apply external accreditation where appropriate for their specialist skills.
• Ensuring the firm maintains its APIL accredited status via relevant membership criteria.

To be a successful Specialist Claims Skills and Development Manager within NewLaw, you would need:

• To be a Grade A Solicitor or Legal Executive with 8+ years PQE with experience in Clinical Negligence and/or Personal Injury claims.
• To hold a current Practicing Certificate.
• Ideally, you would hold a recognised qualification in mentoring and coaching, although this is not a detractor for the right candidate.
• Excellent technical skills and knowledge of specialist injury claims

In return for your commitment and expertise, we offer:

• 34 days annual leave, increasing annually to a maximum of 35 days (This includes bank/public holidays)
• A 20% discount with EE.
• Local shop discounts.
• Cycle to work scheme and travel loans.
• A "Recommend a Friend" bonus scheme, up to £1250 per referral.
• City Centre location right by Queens Street Station, 10 min walk from Cardiff Central.
• And of course, pension (5% employee, 3% employer)

Why would you want to work with NewLaw?

NewLaw is a leading specialist law firm and is part of Redde plc group. NewLaw is ranked in the Legal 500 and Chambers and Partners for three areas; Personal Injury, Clinical Negligence and Private Client services. Our fresh approach to managing personal injury claims has made us a major force in the sector since we were first established in 2004. Our teams of specialists provide a service that 95% of our clients would recommend.