Specialist Care and Support Worker – Waking Nights

National Star; Hereford; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Company pension

Health and wellbeing programme

Cycle to Work scheme

Subsidised bus service

Job summary

National Star is recruiting a Specialist Care and Support Worker for waking nights in Hereford. The role offers up to 37 hours per week, with both part-time and full-time options, and pays £14.39–£18.52 per hour depending on experience.

Join a committed team delivering high-quality care to people with complex disabilities, with clear career progression and comprehensive training. We value integrity, respect, collaboration and ambition.

Qualifications

• Experience in care and support role, ideally with complex disabilities.
• Ability to provide high-quality person-centred care.
• Comfort with personal care and maintaining dignity and privacy.
• Willingness to work waking nights and alternate weekends.

Responsibilities

• Provide high-quality person-centred care and support.
• Support with personal care, daily living and health needs.
• Use specialist equipment such as hoists and wheelchairs.
• Support learning, independence and life skills development.
• Work closely with therapists, nurses, tutors and colleagues.
• Accurately record care, progress and achievements.

Skills

Compassionate and respectful

Reliable and professional

Resilient and emotionally mature

Team player

Committed to learning

Passionate about helping people

Experience in care and support

Tools

Hoists

Wheelchairs

Job description

Specialist Care and Support Worker – Waking Nights

Build a Career with Purpose. At National Star, we're dedicated to helping young people and adults with complex disabilities live, learn and achieve their goals.

Hereford

Job details

£14.39 per hour - £18.52 per hour depending on experience

Hours of work

Part time / Full time - up to 37 hours per week

Location

Hereford

Contract type

Permanent

Interview date

Interviews will be held during the course of the advertisement

13/11/2026

About the role

Location: Central Hereford

Hours: up to 37 hours per week

Working Pattern: Waking nights with occasion day shifts as required. Alternate weekends.

We're looking for caring, resilient people who share our values of Integrity, Respect, Collaboration, Ambition and Sustainability

This is more than a job. It's an opportunity to build a rewarding long-term career where you'll make a genuine difference every day.

Why Join Us?

Stable, predictable rotas planned around the academic year wherever possible

Comprehensive paid training

Structured career pathways and progression opportunities

Competency-based development with opportunities for increased responsibility and pay

Apprenticeships and routes into specialist, nursing and leadership careers

Supportive multidisciplinary team environment

Meaningful work that changes lives

Many of our colleagues have developed from entry-level support roles into specialist and leadership positions. We believe in investing in our people and promoting talent from within.

About the Role

We believe in being honest about what the role involves.

This is a rewarding role, but it can also be physically and emotionally demanding. You will support people with complex disabilities, health needs and communication differences, including individuals whose behaviours may at times challenge.

Personal care is a fundamental part of this role. You must be comfortable supporting individuals with all aspects of personal care while maintaining dignity, privacy and respect.

You will:

Provide high-quality person-centred care and support.

Support with personal care, daily living and health needs.

Use specialist equipment such as hoists and wheelchairs.

Support learning, independence and life skills development.

Work closely with therapists, nurses, tutors and colleagues.

Accurately record care, progress and achievements.

We're passionate about helping our people grow.

As your skills and experience develop, opportunities may include:

Advanced Facilitator roles

Apprenticeships and professional qualifications

Progression into nursing, education support and leadership roles

What We're Looking For

We value attitude and values as much as experience.

You'll be:

Compassionate and respectful.

Reliable and professional.

Resilient and emotionally mature.

A team player who enjoys collaborating with others.

Committed to learning and personal development.

Passionate about helping people achieve their potential.

Experienced in a care and support role, ideally supporting those with complex physical / learning disabilities.

Competitive rates of pay

Enhanced weekend rates

Paid training and development

Career progression opportunities

Company pension

Health and wellbeing programme

Employee discounts

Cycle to Work scheme

Safeguarding

National Star is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful applicants will be subject to pre-employment checks, including an Enhanced DBS check.

Join Us

This role isn't for everyone. It requires compassion, resilience and a genuine commitment to supporting people with complex disabilities.

If our values resonate with you and you're looking for a stable, rewarding career where you can grow, develop and make a lasting difference, we'd love to hear from you.

National Star is a growing charity with more than 1,400 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.

• Fantastic career development opportunities and comprehensive induction programme – theory and practical
• Subsidised bus service from central Gloucester and central Cheltenham to Ullenwood (subject to availability)
• Award-winning training
• Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite
• Westfield medical cover
• Life insurance cover
• Employee helpline
• Contributory pension scheme
• Opportunity to purchase a TOTUM discount card
• Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more