Specialist, Billing Representative

BNY; Manchester; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Highly competitive compensation

Flexible global resources

Generous paid leaves

Job summary

BNY seeks a Specialist, Billing Representative in Manchester to support the Client Billing team. The role involves managing billing processes, communicating with stakeholders, and maintaining accurate fee structures in billing systems.

The ideal candidate will have a Bachelor’s degree, an Asset Servicing background, and proficiency in Microsoft Office. BNY offers competitive compensation, benefits, and a commitment to employee wellbeing.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• Desirable background in Asset Servicing or operations.
• Proven ability to communicate with global stakeholders.
• Experience in Microsoft Office, especially advanced Excel functions.
• Ability to self-manage and prioritize workload.
• Understanding the financial services environment.

Responsibilities

• Support end-to-end billing process within a governance framework.
• Manage setup and maintenance of billable products and services.
• Build knowledge of Asset Servicing products from a billing perspective.
• Investigate and respond to billing-related queries.
• Assist in reducing unbilled and resolving invoice issues.
• Collaborate with various teams to prevent revenue leakage.

Skills

Asset Servicing background

Effective communication skills

Microsoft Office proficiency

Self-management and prioritization

Education

Bachelor’s degree or equivalent

Job description

About the Role

We’re seeking a future team member for the role of Specialist, Billing Representative to join our Client Billing team. This role is located in Manchester.

Responsibilities

• Support the end-to-end billing process within a strong control and governance framework.
• Help manage the setup, review, and maintenance of billable products and services, ensuring fees are accurately captured and implemented in billing systems.
• Build working knowledge of Asset Servicing products and services, including Custody, Accounting, Performance and Risk Analytics, Transfer Agency, Derivative Services, and Regulatory Reporting from a Billing perspective.
• Investigate and respond to billing-related queries and help ensure invoices are issued accurately and on time to clients.
• Assist with reducing unbilled, resolving delayed invoice issues, and producing reporting and management information for senior leadership.
• Partner closely with Product, Pricing, Relationship Teams, Finance, and other Client Billing teams to prevent revenue leakage and support effective revenue capture.

Qualifications

• Bachelor’s degree or the equivalent combination of education and experience.
• Strong Asset Servicing or operational background would be desirable.
• Effective written and oral communication skills with a proven ability to communicate with our stakeholders globally and team members.
• Experience of using Microsoft Office products, in particular utilizing Excel spreadsheets. Experience using advanced functions would be desirable.
• Ability to self-manage, prioritize, and execute workload.
• Understanding of the high-stakes nature of the financial services environment and can confidently navigate the varying demands of the role.

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.