Senior Vice President, Client Processing Manager

BNY; Manchester; On-site; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Generous paid leaves

Volunteer time off

Flexible global resources

Job summary

BNY is seeking a Senior Vice President, Client Processing Manager to lead the Wealth Services Operations Asset Movement Team in Manchester, UK.

You will drive accuracy and efficiency in asset movement processing, develop stakeholder relationships, and champion AI-enabled improvements while coaching a high-performing team. The role emphasizes risk control, regulatory compliance, and timely delivery of outcomes.

Qualifications

• Experience in operations, asset servicing, wealth services, securities processing, or asset movement-related functions.
• Strong attention to detail with the ability to manage high-volume processing.
• Excellent problem-solving and investigation skills.
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively in a team.
• Good organisational skills and ability to manage competing priorities.
• Excel skills including pivots, lookups and data analysis.
• Awareness of digital tooling and AI capabilities.

Responsibilities

• Manage team processing asset movement ensuring accuracy and adherence to service levels.
• Oversee processing of asset movement instructions for completeness and accuracy.
• Ensure timely investigation and resolution of exceptions, breaks, rejected instructions, and aging items.
• Develop and maintain relationships with internal teams, counterparties, custodians, brokers, and other stakeholders.
• Monitor team queues, case volumes, and priority items to ensure timely completion of daily work.
• Ensure activity complies with risk and control standards, escalation procedures, and regulatory requirements.
• Facilitate maintenance of accurate records and supporting documentation for all asset movement activity.
• Identify process inefficiencies and AI/digital solution opportunities.
• Provide training and guidance to less experienced team members.
• Recruit, leads, motivates, and develops staff to maximize contribution.

Skills

Asset processing

Team leadership

Attention to detail

Problem solving

Communication

Data analysis

Excel (Pivot/Lookup)

AI tooling awareness

Tools

Excel

AI tooling awareness

Job description

Job Description

We're seeking a future team member for the role of Senior Vice President, Client Processing Manager to join our Wealth Services Operations Asset Movement Team. This role is located in Manchester, UK.

In this role, you'll make an impact in the following ways:

• Manage team processing asset movement ensuring accuracy and adherence to agreed service levels, including inbound, outbound, internal, and external asset movement activity
• Oversee processing of asset movement instructions for completeness, accuracy, and adherence to operational procedures and control requirements
• Ensure timely investigation and resolution of exceptions, breaks, rejected instructions, and aging items, acting as main escalation point for unresolved issues and queries
• Develop and maintain working relationships with internal teams, counterparties, custodians, brokers, and other stakeholders to progress asset movement activity and resolve issues
• Monitor team queues, case volumes, and priority items to ensure timely completion of daily work
• Ensure all activity is completed in accordance with risk and control standards, escalation procedures, and regulatory requirements.
• Facilitate maintenance of accurate records and supporting documentation for all asset movement-related activity.
• Build a culture of continuous improvement by identifying process inefficiencies, recurring issues, and control gaps with a particular focus on AI and digital solutions
• Provide subject matter support to colleagues and assist with training or guidance for less experienced team members where needed.
• Recruits, leads, motivates, and develops staff to maximize individual contribution, support professional growth, and foster strong team collaboration

To be successful in this role, we're seeking the following:

• Experience in operations, asset servicing, wealth services, securities processing, or asset movement-related functions.
• Good understanding of asset movement processes, controls, and operational risks.
• Strong attention to detail with the ability to manage high-volume processing accurately.
• Effective problem-solving and investigation skills.
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively in a team-based environment.
• Good organisational skills and ability to manage competing priorities.
• Excel skills such as pivots, lookups and data analysis of multiple/large data sets
• Awareness of digital tooling and AI capabilities

About Us

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

Here's a Few Of Our Recent Awards

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• Most Just Companies, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.