Specialist Admin Assistant – NHS CAMHS (Deaf Services)

South West London & St George's Mental Health NHS Trust; Bottisham; On-site; GBP 23,000 - 32,000; Full time

Job summary

South West London & St George's Mental Health NHS Trust in Cambridge advertises a Band 4 Administration Assistant within National Deaf CAMHS. The role is based in Bottisham, Cambridgeshire and supports East of England teams, providing admin and records management to a specialist service.

You will maintain patient notes in RiO, upload and scan documents, handle referrals, arrange interpreters, and liaise with families and clinical staff.

Responsibilities

• To ensure that computerised records of patient information are maintained and updated.
• Uploading and scanning of all documents onto RiO/care records system as required.
• To implement, maintain and update systems and procedures regarding patient notes, RiO, stationery and stock supplies and the appropriate destruction of confidential material as necessary.
• Respond professionally and appropriately to direct and telephone/minicom /email enquiries from patient, relatives, other services and clinicians. This includes aiding effective communication across the service by providing all staff with relevant messages and information.
• To report any maintenance problems/Health and Safety issues in relation to the team base to the relevant service/department.
• To reply to email, telephone, written communication from families, colleagues
• To handle new referrals and forward to team for triage.
• Under instruction from clinical staff to process new referrals.
• To book spoken language and BSL interpreters when requested to support team members.

Job description

South West London & St George's Mental Health NHS Trust in Cambridge advertises a Band 4 Administration Assistant within National Deaf CAMHS. The role is based in Bottisham, Cambridgeshire and supports East of England teams, providing admin and records management to a specialist service.

You will maintain patient notes in RiO, upload and scan documents, handle referrals, arrange interpreters, and liaise with families and clinical staff.